Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Excellent

Listed - 2 years ago

Views - 20

Ships From - Illinois

Est. Publication Date - Jun 2005

Additional Information

The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps

ISBN: 9780975568613

Publisher Description

This concise book offers 'four steps to control an IT environment' that can be mapped 'to any maturity model'. From the table of contents: ITIL processes common to the High Performers; Creat a change ...

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The Visible Ops Handbook

The Visible Ops Handbook

By: Kevin Behr

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