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    Non Fiction
    Business & Economics

    by: Michael A. Aun, Jeffrey Gitomer

    It's the Customer, Stupid!

    It's the Customer, Stupid!
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    It's the Customer, Stupid!

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    Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-fi...

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