Katherine Applegate

Light Paperback (1 lb or less)

Washington

Crenshaw

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Scott Cawthon

Kira Breed-Wrisley

an AFK Book

The chilling sequel to the #1 New York Times bestselling novel Five Nights at Freddy's: The Silver Eyes from the creator of the acclaimed horror video game series.The highly anticipated sequel to the bestselling Five Nights at Freddy's: The Silver Eyes.It's been a year since the horrific events at Freddy Fazbear's Pizza, and Charlie is just trying to move on. Even with the excitement of a new school and a fresh start, she's still haunted by nightmares of a masked murderer and four gruesome animatronic puppets. Charlie thinks her ordeal is over, but when a series of bodies are discovered near her school bearing wounds that are disturbingly familiar she finds herself drawn back into the world of her father's frightening creations. Something twisted is hunting Charlie, and this time if it finds her, it's not letting her go.

The Twisted Ones

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Jennette McCurdy

Hardcover (1 to 2 lbs)

A heartbreaking and hilarious memoir by iCarly and Sam & Cat star Jennette McCurdy about her struggles as a former child actor--including eating disorders, addiction, and a complicated relationship with her overbearing mother--and how she retook control of her life.

Jennette McCurdy was six years old when she had her first acting audition. Her mother's dream was for her only daughter to become a star, and Jennette would do anything to make her mother happy. So she went along with what Mom called "calorie restriction," eating little and weighing herself five times a day. She endured extensive at-home makeovers while Mom chided, "Your eyelashes are invisible, okay? You think Dakota Fanning doesn't tint hers?" She was even showered by Mom until age sixteen while sharing her diaries, email, and all her income.

In I'm Glad My Mom Died, Jennette recounts all this in unflinching detail--just as she chronicles what happens when the dream finally comes true. Cast in a new Nickelodeon series called iCarly, she is thrust into fame. Though Mom is ecstatic, emailing fan club moderators and getting on a first-name basis with the paparazzi ("Hi Gale!"), Jennette is riddled with anxiety, shame, and self-loathing, which manifest into eating disorders, addiction, and a series of unhealthy relationships. These issues only get worse when, soon after taking the lead in the iCarly spinoff Sam & Cat alongside Ariana Grande, her mother dies of cancer. Finally, after discovering therapy and quitting acting, Jennette embarks on recovery and decides for the first time in her life what she really wants.

Told with refreshing candor and dark humor, I'm Glad My Mom Died is an inspiring story of resilience, independence, and the joy of shampooing your own hair.

I'm Glad My Mom Died

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Heavy Hardcover (2 to 4 lbs)

Little Golden Books

Jennifer Chiang

Heavy Paperback (2 to 4 lbs)

How to Champion the Customer at Your Company

Are you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resources. It's a company mindset that can unlock the biggest opportunities in business. Customer success can help streamline experiences, grow product engagement and loyalty, and more importantly - retain business.In The Startup's Guide to Customer Success, Jennifer Chiang presents a guide on how to plan, execute, and grow your own customer success team and the actionable steps that you can take to champion the customer at your company.Learn insights such as: * The four attributes Shreesha Ramdas, CEO and Co-Founder of Strikedeck, says are must-haves when hiring your first customer success team* How Jamey Jeff, Managing Director of Customer Success Solutions at Coastal Cloud, reevaluated QBRs to derive more value for his customers with less work* How Maranda Dziekonski, VP of Customer Success at Pared, manages her time wisely to not only get everything done, but fight fires and plan aheadThis book is for everyone from new customer success leaders, CEOs and VPs who want their company to be more customer-centric, to start-ups who are starting their own customer success teams

The Startup's Guide to Customer Success

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Frederick Joseph

"Part memoir, part guidebook, this title explores scenarios of interpersonal and institutional struggle to introduce the next generation of White youth to anti-racism."--Kirkus Reviews.

The Black Friend: on Being a Better White Person

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Guy Nirpaz

Fernando Pizarro

The Definitive Guide to Customer Success

Across entire verticals of the economy the new normal is the recurring revenue business. Charging customers on a monthly basis, firms with this model have to play by an entirely new set of rules, rules which generally favor the customer over the seller. But this new model also opens up fantastic opportunities to provide and extract more value from the relationship as well. To create that value business needs to move away from a hunting mindset to a farming mindset. That change is the new paradigm of Customer Success. Many business leaders have heard of Customer Success but few understand what it really means to run their business from the Customer Success standpoint. Even fewer have the experience to build the Customer Success function and optimize its performance. As a pioneer in the field of Customer Success, Guy Nirpaz is acknowledged as one of the earliest proponents of this business realignment. In

Farm Don't Hunt

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Michelle Obama

Oversized Hardcover (4 to 6 lbs)

Becoming

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Stephen R. Covey

Sean Covey

Jim Collins

Paperback (1 to 2 lbs)

30th Anniversary Edition

*New York Times bestseller—over 40 million copies sold* *The #1 Most Influential Business Book of the Twentieth Century* One of the most inspiring and impactful books ever written, The 7 Habits of Highly Effective People has captivated readers for nearly three decades. It has transformed the lives of presidents and CEOs, educators and parents—millions of people of all ages and occupations. Now, this 30th anniversary edition of the timeless classic commemorates the wisdom of the 7 habits with modern additions from Sean Covey. The 7 habits have become famous and are integrated into everyday thinking by millions and millions of people. Why? Because they work! With Sean Covey’s added takeaways on how the habits can be used in our modern age, the wisdom of the 7 habits will be refreshed for a new generation of leaders. They include: Habit 1: Be Proactive Habit 2: Begin with the End in Mind Habit 3: Put First Things First Habit 4: Think Win/Win Habit 5: Seek First to Understand, Then to Be Understood Habit 6: Synergize Habit 7: Sharpen the Saw This beloved classic presents a principle-centered approach for solving both personal and professional problems. With penetrating insights and practical anecdotes, Stephen R. Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity—principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

The 7 Habits of Highly Effective People

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Cara Alwill

Light Hardcover (1 lb or less)

Give Yourself the Gift of Confidence and Ignite Your Inner Magic

Can you imagine what life would be like if you could accept failure, cellulite, wrinkles, imperfection, screw-ups, and vulnerability? I’ll tell you what would happen: you would finally take that weight off your shoulders and build unshakeable, sustainable confidence. The truth is that confidence isn’t about living up to anyone’s expectations—it’s about affirming, every day, that you’re an effing boss. It’s not the result of being skinny, making a six figure salary, finding your dream partner, or drinking a green juice every day. It requires patience, dedication, forgiveness, bravery, and an incredible amount of self-compassion. You’ve probably read that “confidence is a choice,” and while that’s true, it’s more accurate to say that confidence is a series of repeated choices to accept yourself. To choose pride over insecurity. And to fearlessly show up in the world as the truest expression of yourself. It took me a long time to overcome all the BS. It took me a longer time to develop a rock-solid sense of inner-peace and become intimate with my intuition. To achieve real confidence that lasted longer than a sugar rush. My goal with this book is to share with you how I have arrived here, how I’ve helped my clients arrive here, and hopefully save you years of pain, shame, and uncertainty. Because, girl, I know how rocky this road can be. I’m going to show you how to block out all the noise around you, and how to free yourself from the opinions and judgment of others. I’m going to teach you how to trust your gut, reclaim your life, and rock what you’ve got. I’m going to show you how to own the place.

Like She Owns the Place

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David Servan-Schreiber

A New Way of Life, New Edition

Anticancer

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Tara Westover

A Memoir

"An unforgettable memoir about a young girl who, kept out of school, leaves her survivalist family and goes on to earn a PhD from Cambridge University"--Amazon.com.

Educated

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Nicholas J. Webb

How to Create Relevant and Memorable Experiences at Every Touchpoint

True Influence Top 25 B2B Must-Read Books of 2017 Selected by Oracle Marketing Cloud as a Top 15 Marketing Book for 2016 LinkedIn Marketing Solutions 25 Must-Read Marketing Books in 2017 Mashable Best New Marketing Books to Read in 2017 Think you know your customers? Think again. The best companies in the world discover what their customers desire-and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success. Jam-packed with tools and examples, What Customers Crave helps you reinvent how you engage with customers (both digitally and non-digitally) and: Gain invaluable insights into who they are and what they care about * Use listening posts and Contact Point Innovation to refine customer types * Engineer experiences for each micromarket that are not only exceptional, but insanely relevant * Connect across the five most important touchpoints * Co-create with your customers * And much more When you learn to provide your customers with exactly what they want, they not only buy-they come back again and again...and bring their friends.

What Customers Crave

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Brené Brown

Let Go of Who You Think You're Supposed to Be and Embrace Who You Are

An expert of the psychology of shame presents advice on how to overcome paralyzing fears and self-consciousness, and at the same time increase feelings of self-worth, gratitude, and acceptance.

The Gifts of Imperfection

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Nick Mehta

Dan Steinman

Lincoln Murphy

Maria Martinez

How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses.

Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company.

From the initial planning stages through execution, you'll have expert guidance to help you:

 * Understand the context that led to the start of the Customer Success movement
 * Build a Customer Success strategy proven by the most competitive companies in the world
 * Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks

Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.

Customer Success

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Golden Books

The most famous cat in the world stars in her very own Little Golden Book!
 
Grumpy Cat has 8 million Facebook followers, her own TV movie, and now . . . a Little Golden Book! In this story featuring an all-new iconic art style, Grumpy Cat's friends and admirers try to get her to try new things and have fun, and each time she is even more resolved to say NO. In the end, she is right. Having fun is awful.

The Little Grumpy Cat That Wouldn't (Grumpy Cat)

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Liz Kessler

An enchanting tale with a fabulous monster, engaging characters, plenty of mermaid magic, and a page-turning story, Kessler's new middle-grade fantasy has all the charm and warmth of its predecessor, The Tail of Emily Windsnap.

Emily Windsnap and the Monster from the Deep

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Kiki Thorpe

Excitedly embarking on her first day of school, Gabby makes a new friend who loves fairies as much as she does and teams up with the Never Girls when a fairy goes missing. Simultaneous and eBook.

Never Girls #9: Before the Bell (Disney: the Never Girls)

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Wynter Pitts

A Devotional for Tweens

Tween girls have access to an unbelievable amount of media and information with just a simple click of the remote or mouse. Every outlet they turn to attempts to subtly influence their worldview...and what they believe about themselves directly affects how they live.

Wynter Pitts, founder of For Girls Like You magazine, gives girls a new devotional showing them a correct definition of themselves, opening their eyes to God's truth and the difference it makes in their lives. Each daily devotion includes a prayer to help girls apply the lesson.

"If you've wondered whether there is anything left on the planet to entertain your young beauties that promotes morals you'd approve of, look no further" --Author and speaker Priscilla Shirer

For Girls Like You

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Lisa Graff

Kids vs. parents! An epic treehouse sleepover! An awesome group of friends! An exciting new book from National Book Award finalist Lisa Graff.

Winnie's last day of fourth grade ended with a pretty life-changing surprise. That was the day Winnie's parents got divorced and decided that Winnie would live three days a week with each of them and spend Wednesdays by herself in a treehouse between their houses, to divide her time perfectly evenly. It was the day Winnie's seed of frustration with her parents was planted, a seed that grew until it felt like it was as big as a tree itself.

By the end of fifth grade, Winnie decides that the only way to change things is to barricade herself in her treehouse until her parents come to their senses--and her friends decide to join. It's kids vs. grown-ups, and no one wants to back down first. But with ten kids in one treehouse, all with their own demands, things get pretty complicated! Even if they are having the most epic slumber party ever.

In the newest novel by beloved National Book Award finalist Lisa Graff, kids turn the tables on their parents, and all the rules are tossed out the window. But does Winnie have what it takes to hold her ground and keep everyone happy?

This story, with a pitch-perfect middle grade voice and a zany yet poignant situation, is perfect for fans of Sharon Creech, Louis Sachar, and Jack Gantos.

Praise for Lisa Graff's novels:

The Great Treehouse War

"It's kids vs. parents in epic fashion...Graff's whimsical, original work is a breath of fresh air."--School Library Journal

"Combining over-the-top storytelling with down-home wisdom, this [is] fun."--Booklist

"[Graff creates] a vibrant patchwork of personalities that gives voice to the power of friendship."--Publishers Weekly

"A good-natured satire of helicopter parenting and a celebration of child ingenuity."--Horn Book

Lost in the Sun

* "Graff writes with stunning insight...consistently demonstrat[ing] why character-driven novels can live from generation to generation."--Kirkus Reviews, starred review

* "Weighty matters deftly handled with humor and grace."--School Library Journal, starred review

"This [novel] speaks powerfully, honestly, almost shockingly about our human pain and...redemption. This book will change you."--Gary Schmidt, The Wednesday Wars

"Graff crafts a compelling story about a boy touched with tragedy....And like all the best stories, it ends at a new beginning."--Richard Peck, A Year Down Yonder

Absolutely Almost

* "A perfect book to share with struggling readers."--Booklist, starred review

* "Achingly superb."--Kirkus Reviews, starred review

* "Graff's...gentle story invokes evergreen themes of coming to appreciate one's strengths (and weaknesses), and stands out for its thoughtful, moving portrait of a boy who learns to keep moving forward."--Publishers Weekly, starred review

"The patrons of my school library have been asking, 'Do you have any books like Wonder by R.J. Palacio?' and now I have the perfect offering."--BookPage

A Tangle of Knots

"A beautiful world of deliciously interconnected stories."--Entertainment Weekly, A-

* "Subtle and intricate, rich with humor and insight, this quietly magical adventure delights."--Kirkus Reviews, starred review

* "Combining the literary sensibility of E. B. White with the insouciance of Louis Sachar, [this] should satisfy readers for years to come."--Booklist, starred review

The Great Treehouse War

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Timothy Roland

While trying to find material for his school newspaper comic strip, fifth-grader Guy Maloney finds himself running for homeroom president against Tank, the school's biggest bully, and Ollie, the science room pet monkey.

Our Crazy Class Election

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Simon Toyne

A Novel

Simon Toyne's breathtaking international bestseller, Sanctus, had critics everywhere cheering, calling the author the new Dan Brown (The Da Vinci Code) or Steve Berry (The Jefferson Key), while praising Toyne's debut thriller as "remarkable," "thrilling," "provocative," "haunting," and  "spectacular."

The adventure continues with The Key, returning readers to the dark world of a sinister religious order older than Christianity and their Vatican-like secret citadel high in the Turkish mountains--as one courageous woman must fulfill an enigmatic prophecy that could determine the ultimate fate of humankind. James Rollins, Raymond Khoury, and Chris Kuzneski fans will not want to miss this one.

The Key

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Gertrude Chandler Warner

Katya, a Russian gymnast, has come to Greenfield for a competition, and she's staying with the Aldens. But it seems someone is trying to keep Katya from winning, and the young gymnast has secrets of her own. Can the Boxcar Children help Katya and save the competition?

The Gymnastics Mystery

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The Wind in th Willows

Amanda Weinberg

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