Category - Non Fiction / Medical

Format - Paperback

Condition - Like New

Listed - 3 months ago

Views - 2

Ships From - Mississippi

Est. Publication Date - Apr 2004

Additional Information

If Disney Ran Your Hospital; 9 1/2 Things You Would Do Differently

Publisher Description

Using examples from his work with Disney and as a senior-level hospital executive, Fred Lee challenges the assumptions that have defined customer service in healthcare. In this book, he focuses on the...