If Disney Ran Your Hospital; 9 1/2 Things You Would Do Differently

by: Fred Lee

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Product Details

Category - Non Fiction / Medical

Format - Paperback

Condition - Good

Listed - 8 days ago

Ships From - Maine

Est. Publication Date - Apr 2004

Overview

Publisher Description

Using examples from his work with Disney and as a senior-level hospital executive, Fred Lee challenges the assumptions that have defined customer service in healthcare. In this book, he focuses on the...

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