Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Good

Listed - 8 months ago

Views - 4

Est. Publication Date - Jun 1999

Additional Information

Designing and Delivering Superior Customer Value: Concepts, Cases and Applications

Publisher Description

Great companies don't just satisfy their customers, they strive to delight and amaze them. Designing and Delivering Superior Customer Value explains how to continually create customer experiences that...