Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Excellent

Listed - 10 months ago

Ships From - Pennsylvania

Est. Publication Date - Jul 1991

Additional Information

The Service Edge (1st Printing, 1989): 101 Companies That Profit from Customer Care

Publisher Description

This landmark business book points the way for business managers to build a service ethos into their corporate cultures. Presents 101 detailed and revealing examples from all aspects of business, indu...