Product Details
Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Good
Listed - 10 days ago
Ships From - Georgia
Est. Publication Date - May 1993
Seller Description
Raving Fans A Revolutionary Approach To Customer Service Ken Blanchard Good In good condition. Has been read very little. Has some damage to the dust jacket from storage on shelving and a few small marks on the first blank page. Item pictured is the actual item listed and what the buyer will receive. See photos for details. Ships with USPS Media Mail. Orders processed within one business day.
Overview
Raving Fans: A Revolutionary Approach to Customer Service
ISBN: 9780688123161
Publisher Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a boomin...
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