Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Excellent

Listed - 4 months ago

Views - 4

Ships From - Massachusetts

Est. Publication Date - Aug 2016

Additional Information

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Publisher Description

These people simply want solutions to their problems. They complain via legacy channels where the likelihood of a response is highest--phone, e-mail, and company websites. Offstage haters don't care i...