Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Like New

Listed - 6 months ago

Views - 5

Ships From - Georgia

Est. Publication Date - Jan 2003

Seller Description

Additional Information

Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

Publisher Description

In Customer Experience Management, renowned consultant and marketing thinker Bernd Schmitt follows up on his groundbreaking book Experiential Marketing by introducing a new and visionary approach to m...