Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Like New
Listed - 7 months ago
Views - 5
Ships From - Georgia
Est. Publication Date - Jan 2003
Seller Description
Five Step CEM process
Additional Information
Publisher Description
In Customer Experience Management, renowned consultant and marketing thinker Bernd Schmitt follows up on his groundbreaking book Experiential Marketing by introducing a new and visionary approach to m...
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