Marcus Buckingham

What do the happiest and most successful women do differently. 

Light Paperback (1 lb or less)

Georgia

What the Happiest and Most Successful Women Do Differently

Find Your Strongest Life (mp3 CD)

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Zig Ziglar

Audio cassettes with lessons on inspiring greatness in yourself and others

Inspiring Greatness in Yourself and Others

Success and the Self-Image (Audio-book) 

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John Grisham

Light Hardcover (1 lb or less)

A novel 

Luther and Nora Krank decide to avoid the chaos and frenzy of Christmas by taking a Caribbean cruise during the holidays, but their plans have unexpected consequences.

Skipping Christmas

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Inside, professional Santa Ed Butchart shares how a once hardened Marine found God and began to serve others in inspiring ways. 

A Real-Life Santa on Hopes, Dreams, and Child-like Faith

The Red Suit Diaries

Richard Evans

Sweet Christmas story of a widow and the young family who moves in with her. 

A special edition of the best-selling holiday classic follows the story of a widow and the young family who moves in with her before they jointly discover the magic of the Christmas holiday. 50,000 first printing.

The Christmas Box

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Beautiful scripture and thoughts related to key leadership tenants

From the New International Version 

God’s Words of Life for Leaders

Michele Slung

A rich anthology, stylishly packaged and brimming over with heartwarming drama, seasonal merriment, and unexpected thrills. The author, who has been creating original and highly praised collections for thirty years, believes in bringing new energy to the term "old-fashioned.” That is to say, she is a reader’s reader who loves to uncover those stories written in another time that surprise us by their vibrancy, by the way they move us or make us laugh, while also reminding us of our most deeply held values and our ideals.

Among the writers included are such familiar classic masters as Bret Harte, Mark Twain, Sarah Orne Jewett, Saki, O. Henry, and Sir Arthur Conan Doyle. The real idea, however, is the crafting of a book that is as unexpected in its roster of authors as it is in its effect on our hearts and spirits.

A Treasury of Old-Fashioned Christmas Stories

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With this concise and reader-friendly guidebook, you can master attitude. 

Hardcover (1 to 2 lbs)

What Every Leader Needs To Know 

Attitude 101

Celestine Sibley

The stories here take place on Southern soil. But their themes and their characters are as universal as Christmas itself. They're the kinds of stories that families and friends will cherish and read aloud to one another every holiday season - year after year.


One of the joys of Celestine Sibley's writing is the people she tells us about. That's because "Celestine's People," whether fictitious or otherwise, are always real - the kind of individuals you'd like to sit down with and have a long conversation. This has never been truer than with the characters who populate Christmas In Georgia.


Take for example, sightless Mrs. Tippen: "She was a funny looking old thing in her bunchy black clothes, hopping about on the doorstep like a tame crow, but she was good." And there is Mrs. Tippen's friend, ten-year-old Sukey Hart, who knew how to do almost everything - from spinning and weaving to speaking perfect Cherokee - except how to keep her young heart from listening when she heard a wounded Tory soldier tell about his Christmases back in England before the Revolutionary War.


There's no one you'll remember more than Henry Grady Huckaby, who, out of love for his sick brother, accidentally saved Christmas for his entire family. Or take cranky, rheumatoid-ridden Gramp Stanton, who makes Christmas come, even to Snout Island. Or get to know adolescent Araminta Morley, who, though "just the age to be cynical, even at Christmastime," will touch your heart and fill you with the holiday spirit.


The stories here take place on Southern soil. But their themes and their characters are as universal as Christmas itself. They're the kinds of stories that families and friends will cherish and read aloud to one another every holiday season - year after year.



Christmas in Georgia

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Dietrich Bonhoeffer

This is a four-color Christmas book, featuring short meditations on Christmas and hope, excerpted from a variety of Bonhoeffer's inspirational writings.

Christmas with Dietrich Bonhoeffer

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Chris Lowney

Business & Economics

Best Practices from a 450-Year-Old Company That Changed the World

Leadership Principles for Lasting Success


Leadership makes great companies, but few of us truly understand how to turn ourselves and others into great leaders. One company--the Jesuits--pioneered a unique formula for molding leaders and in the process built one of history's most successful companies.In this groundbreaking book, Chris Lowney reveals the leadership principles that have guided the Jesuits for more than 450 years: self-awareness, ingenuity, love, and heroism. Lowney shows how these same principles can make each of us a dynamic leader in the twenty-first century.
 
 

Heroic Leadership

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Wally Lamb

Heavy Hardcover (2 to 4 lbs)

A Novel

Wally Lamb's two previous novels, She's Come Undone and I Know This Much Is True, struck a chord with readers. They responded to the intensely introspective nature of the books, and to their lively narrative styles and biting humor. One critic called Wally Lamb a "modern-day Dostoyevsky," whose characters struggle not only with their respective pasts, but with a "mocking, sadistic God" in whom they don't believe but to whom they turn, nevertheless, in times of trouble (New York Times). In his new novel, The Hour I First Believed, Lamb travels well beyond his earlier work and embodies in his fiction myth, psychology, family history stretching back many generations, and the questions of faith that lie at the heart of everyday life. The result is an extraordinary tour de force, at once a meditation on the human condition and an unflinching yet compassionate evocation of character. When forty-seven-year-old high school teacher Caelum Quirk and his younger wife, Maureen, a school nurse, move to Littleton, Colorado, they both get jobs at Columbine High School. In April 1999, Caelum returns home to Three Rivers, Connecticut, to be with his aunt who has just had a stroke. But Maureen finds herself in the school library at Columbine, cowering in a cabinet and expecting to be killed, as two vengeful students go on a carefully premeditated, murderous rampage. Miraculously she survives, but at a cost: she is unable to recover from the trauma. Caelum and Maureen flee Colorado and return to an illusion of safety at the Quirk family farm in Three Rivers. But the effects of chaos are not so easily put right, and further tragedy ensues. While Maureen fights to regain her sanity, Caelum discovers a cache of old diaries, letters, and newspaper clippings in an upstairs bedroom of his family's house. The colorful and intriguing story they recount spans five generations of Quirk family ancestors, from the Civil War era to Caelum's own troubled childhood. Piece by piece, Caelum reconstructs the lives of the women and men whose legacy he bears. Unimaginable secrets emerge; long-buried fear, anger, guilt, and grief rise to the surface. As Caelum grapples with unexpected and confounding revelations from the past, he also struggles to fashion a future out of the ashes of tragedy. His personal quest for meaning and faith becomes a mythic journey that is at the same time quintessentially contemporary—and American. The Hour I First Believed is a profound and heart-rending work of fiction. Wally Lamb proves himself a virtuoso storyteller, assembling a variety of voices and an ensemble of characters rich enough to evoke all of humanity.

The Hour I First Believed

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Lorraine Grubbs-West

Clear, concise and energizing teachable point of view on how to build such a winning team. 

Paperback (1 to 2 lbs)

How Southwest Airlines Does It--an Insider's View

Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.

Lessons in Loyalty

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Paul Loeb

An inspiring collection of essays and stories that range across nations, eras, and political movements.  

A Citizen's Guide to Hope in a Time of Fear

In The Impossible Will Take a Little While, a phrase borrowed from Billie Holliday, the editor of Soul of a Citizen brings together fifty stories and essays that range across nations, eras, wars, and political movements. Danusha Goska, an Indiana activist with a paralyzing physical disability, writes about overcoming political immobilization, drawing on her history with the Peace Corps and Mother Teresa. Vaclav Havel, the former president of the Czech Republic, finds value in seemingly doomed or futile actions taken by oppressed peoples. Rosemarie Freeney Harding recalls the music that sustained the civil rights movement, and Paxus Calta-Star recounts the powerful vignette of an 18-year-old who launched the overthrow of Bulgaria's dictatorship. Many of the essays are new, others classic works that continue to inspire. Together, these writers explore a path of heartfelt community involvement that leads beyond despair to compassion and hope. The voices collected in The Impossible Will Take a Little While will help keep us all working for a better world despite the obstacles.

The Impossible Will Take a Little While

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John Paul II  Rise, Let Us Be On Our Way

Sharon Salzberg

The Revolutionary Art of Happiness

In this inspiring book, Salzberg, one of America's leading meditation teachers, shows how the Buddhist practice of lovingkindness (known as metta) can help readers discover the radiant, joyful heart within each of them.

Lovingkindness

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Tracy Kidder

The Quest of Dr. Paul Farmer, a Man Who Would Cure the World

A portrait of infectious disease expert Dr. Paul Farmer follows the efforts of this unconventional Harvard genius to understand the world's great health, economic, and social problems and to bring healing to humankind.

Mountains Beyond Mountains

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Thich Nhat Hanh

Alan Weisman

A Buddhist Approach to Peace and Ecology

In this provocative book, noted Buddhist teacher Thich Nhat Hanh offers a dramatic vision of the future of a planet overheated by rapidly disappearing fossil fuels, degraded by massive overconsumption, and besieged by unsupportable population growth. Hanh finds answers to these critical problems in the Buddhist teaching of the impermanence of all things. He demonstrates how this teaching can offer inner peace and help us use our collective wisdom and technology to restore the Earth's balance. Mixing inspiring insights with practical strategies, Hanh cites projects his own monastic community has undertaken that can serve as models for any community. Both his " No Car Day," observed once a week, and the "Earth Peace Treaty Commitment Sheet" can impact our ecological footprint on the Earth. Above all, he shows how acceptance of problems is that first critical step toward a deeper understanding of the best way to care for our Earth. Includes Thich Nhat Hanh’s speech at UNESCO from October 2006 introducing his proposal for a global "No Car Day." Foreword by Alan Weisman.

The World We Have

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Joshua Chen

David Krieger

100 Ideas

Cultural Writing. Art. Design. This collection, developed by the creative team at Chen Design Associates, proposes 100 practical suggestions for realizing peace based on Dr. Krieger's list, 100 Ideas for a More Peaceful World. The juxtaposition of text with 200 pages of full-color illustrations and photographic imagery creates a visually rich, conceptually layered volume that will challenge readers to rethink previous perceptions and reexamine their roles as members of an extended community. Both simple and complex, PEACE: 100 IDEAS provides manageable solutions that engender hope, illuminate potential, and aspire to lay the groundwork, one idea at a time, for a reconciled world.

Peace

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Ayn Rand

Leonard Peikoff

With an introduction by the author 

For use in schools and libraries only. The story of a gifted architect, his struggle against conventional standards, and his violent love affair.

The Fountainhead

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Ayn Rand, Anthem

Heavy Paperback (2 to 4 lbs)

Atlas Shrugged

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Joe Wheeler

Shauna L. Smith

Turning Customers into Advocates

You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocatesshows you how to manage your customer experience and reap the rewards.

Managing the Customer Experience

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Harley. Manning

Kerry Bodine

Josh Bernoff

A focus on customer experience and an outside-in perspective are the cornerstones of business success. 

The Power of Putting Customers at the Center of Your Business

What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients?

The solution in each case was a focus on customer experience, the most powerful--and misunderstood--element of corporate strategy today.

Customer experience is, quite simply, how your customers perceive their every interaction with your company. It's a fundamental business driver. Here's proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew twenty-two percent.

In an age when customers have access to vast amounts of data about your company and its competitors, customer experience is the only sustainable source of competitive advantage. But how to excel at it?

Based on fourteen years of research by the customer experience leaders at Forrester Research,Outside In offers a complete roadmap to attaining the experience advantage. It starts with the concept of the Customer Experience Ecosystem--proof that the roots of customer experience problems lie not just with customer-facing employees like your sales staff, but with behind-the-scenes employees like accountants, lawyers, and programmers, as well as the policies, processes, and technologies that all your employees use every day. Identifying and solving these problems has the potential to dramatically increase sales and decrease costs.

Browse by categories

Marcus Buckingham

Find Your Strongest Life (mp3 CD)

Zig Ziglar

Success and the Self-Image (Audio-book)

John Grisham

Skipping Christmas

Ed Butchart

The Red Suit Diaries

Richard Evans

The Christmas Box

Zondervant

God’s Words of Life for Leaders

Michele Slung

A Treasury of Old-Fashioned Christmas Stories

John C Maxwell

Attitude 101

Celestine Sibley

Christmas in Georgia

Dietrich Bonhoeffer

Christmas with Dietrich Bonhoeffer

Chris Lowney

Heroic Leadership

Wally Lamb

The Hour I First Believed

Lorraine Grubbs-West

Lessons in Loyalty

Paul Loeb

The Impossible Will Take a Little While

Pope John Paul II

John Paul II Rise, Let Us Be On Our Way

Sharon Salzberg

Lovingkindness

Tracy Kidder

Mountains Beyond Mountains

Thich Nhat Hanh; Alan Weisman

The World We Have

Joshua Chen; David Krieger

Peace

Ayn Rand; Leonard Peikoff

The Fountainhead

Ayn Rand

Ayn Rand, Anthem

Ayn Rand

Atlas Shrugged

Joe Wheeler; Shauna L. Smith

Managing the Customer Experience

Harley. Manning; Kerry Bodine; Josh Bernoff

Outside In

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