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Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Like New

Listed - A year ago

Views - 18

Ships From - Washington

Est. Publication Date - Dec 2011

Additional Information

Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service

ISBN: 9781423145844

Publisher Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Ins...

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Be Our Guest (Revised and Updated Edition)

Be Our Guest (Revised and Updated Edition)

By: The Disney Institute

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