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Product Details

Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Good

Listed - 3 months ago

Ships From - Colorado

Est. Publication Date - Sep 2003

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Overview

Be Our Guest: Perfecting the Art of Customer Service

ISBN: 9780786853946

Publisher Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Ins...

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Be Our Guest (Revised and Updated Edition)

Be Our Guest (Revised and Updated Edition)

By: The Disney Institute

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