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    Your Call Is (Not That) Important to Us

    by: Emily Yellin

    Your Call Is (Not That) Important to Us

    Discover more

    Your Call Is (Not That) Important to Us

    Your Call Is (Not That) Important to Us

    By: Emily Yellin

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    Your Call Is (Not That) Important to Us

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    Published
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    Overview

    Publisher Description

    Yellin offers a lively narrative exploration of the very human stories behind the often inhuman face of call-center customer service--and why customer service doesn't have to be this bad.