Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Excellent
Listed - 3 months ago
Views - 3
Ships From - Oklahoma
Est. Publication Date - Sep 2003
Seller Description
Ex libris - book has library markings
Additional Information
Publisher Description
Authors provide no-nonsense, practical approaches to customer service proven successful by leading corporations around U.S. Highly readable and easy to implement ideas for improving even the best cust...
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