Overview
U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. The Loyalty Effect reveals the secrets of successful companies w...
Read more
Be the first one to review
Review the book today!
This shop is having a sale!
Get 10% off when you spend $50.00
This shop accepts offers, $30 minimum
Send an offer from your cart
by: Frederick F. Reichheld, Thomas Teal
Product Details