Olivier Blanchard

Paperback (1 to 2 lbs)

New York

English

Managing and Measuring Social Media Efforts in Your Organization

Discover exactly how to manage and measure your social media efforts, understand your true ROI - and maximize it * *The first book about social media written by a business executive for executives. *Connects the dots between program development, integration, management, and business impact. *Clearly explains how to effectively integrate Social Media into long-term business programs, short-term campaigns, and brand initiatives. *Foreword by Brian Solis, author of 'Engage' Social Media ROI shows exactly how to make social media work for business, measure the results, and optimize them. Globally renowned brand strategist and marketing executive Olivier Blanchard shows how to connect the dots between social media strategy, program development, integration with other short- and long-term initiatives, execution, and business impact - both financial and non-financial. Both a practical social media training tutorial and an A-Z desk reference, this book is organized to provide fast answers to specific questions -- ranging from defining metrics and organizational guidelines to earning followers and managing crises. Coverage includes: * *Getting started: 'listening before talking. *Aligning social communications to business goals. *Planning for performance measurement. *Managing F.R.Y. (Frequency, Reach and Yield). *Laying the operational groundwork for effective social media management. *Integrating Social Media into long-term programs, short-term marketing campaigns, and any brand initiative. *Using social media to deliver real-time customer support. *Leveraging mobility and the 'on-the-fly' social media culture. *Blanchard presents proven solutions and techniques for everyone with social media responsibilities in companies of all kinds, from startups and small businesses to the Fortune® 500.

Category - Textbook/Educational Curriculum / College & Above

Format - Paperback

Condition - Good

Listed - 10 days ago

Ships From - New York

Est. Publication Date - Apr 2011

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$7.00

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Category - Textbook/Educational Curriculum / College & Above

Format - Paperback

Condition - Good

Listed - 10 days ago

Ships From - New York

Est. Publication Date - Apr 2011

Additional Information

Publisher Description

Tags

Social Media ROI

By:

$7.00

Condition

Format

Meet the seller

Discover more

Social Media ROI

By: Olivier Blanchard

'Social Media ROI' readers also enjoyed:

Additional titles by Olivier Blanchard

Recently Viewed