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    Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

    Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

    Sold Out

    by: James Merlino

    Categories
    Non Fiction
    Business & Economics

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    Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

    Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

    By: James Merlino

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    Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare

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    Overview

    Publisher Description

    THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in pa...

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