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    Customer Relationship Management

    by: Simon Knox, Stan Maklan, Adrian Payne, Joe Peppard, Lynette Ryals

    Customer Relationship Management

    Discover more

    Customer Relationship Management

    Customer Relationship Management

    By: Simon Knox

    1 copy available

    Rare find!
    Only 1 copy left.
    Categories
    Textbook/Educational Curriculum
    College & Above

    $25.00

    Condition

    Used
    New / Like New

    Format

    Paperback
    Hardcover

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    Overview

    Publisher Description

    Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's five key processes, the book demonstrates a systematic managem...

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    Product Details

    Category - Textbook/Educational Curriculum / College & Above

    Format - Hardcover

    Condition - Excellent

    Listed - 2 months ago

    Est. Publication Date - Dec 2002

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    Published
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    Meet the seller

    Deb Fiorda
    Deb Fiorda