Susan Verde

Light Hardcover (1 lb or less)

Kentucky

A Book of Empathy

A child recognizes his own humanity, his capacity for doing harm and being harmed, his ability to feel joy and sadness, and his belief in hope and promise to keep learning.

I Am Human

e22e648a-b5e9-4cdb-a886-129c5bcb72ac-1

Light Paperback (1 lb or less)

Oklahoma

How women form relationships in therapy and in life 

The Healing Connection 

913a429d-3435-4837-b2c2-c94ab1f12c98-0

Tony Bates

Natalie Petouhoff

Hardcover (1 to 2 lbs)

New York

How to Deliver Great Customer Experiences at Scale

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions. That's because brands have focused on company centric business strategies, processes and technology. However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets--the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.

Empathy in Action

7f17c8c8-6c95-4e17-8b98-ab2204ed3a5d-1

Susan Cain

#1 NEW YORK TIMES BESTSELLER • OPRAH’S BOOK CLUB PICK • The author of the bestselling phenomenon Quiet explores the power of the bittersweet personality, revealing a misunderstood side of mental health and creativity while offering a roadmap to facing heartbreak in order to live life to the fullest.

“Bittersweet has the power to transform the way you see your life and the world.”—OPRAH
“Grabs you by the heart and doesn’t let go.”—BRENÉ BROWN, author of Atlas of the Heart
“Susan Cain has described and validated my existence once again!”—GLENNON DOYLE, author of Untamed
“The perfect cure for toxic positivity.”—ADAM GRANT, author of Think Again

LONGLISTED FOR THE PORCHLIGHT BUSINESS BOOK AWARD • ONE OF THE BEST BOOKS OF THE YEAR: The Wall Street Journal, Mashable

Bittersweetness is a tendency to states of long­ing, poignancy, and sorrow; an acute aware­ness of passing time; and a curiously piercing joy at the beauty of the world. It recognizes that light and dark, birth and death—bitter and sweet—are forever paired. 
 
If you’ve ever wondered why you like sad music . . . 
If you find comfort or inspiration in a rainy day . . . 
If you react intensely to music, art, nature, and beauty . . .
 
Then you probably identify with the bitter­sweet state of mind.
 
With Quiet, Susan Cain urged our society to cultivate space for the undervalued, indispensable introverts among us, thereby revealing an un­tapped power hidden in plain sight. Now she em­ploys the same mix of research, storytelling, and memoir to explore why we experience sorrow and longing, and how embracing the bittersweetness at the heart of life is the true path to creativity, con­nection, and transcendence.
 
Cain shows how a bittersweet state of mind is the quiet force that helps us transcend our personal and collective pain, whether from a death or breakup, addiction or illness. If we don’t acknowledge our own heartache, she says, we can end up inflicting it on others via abuse, domination, or neglect. But if we realize that all humans know—or will know—loss and suffering, we can turn toward one another. 
 
At a time of profound discord and personal anxiety, Bittersweet brings us together in deep and unexpected ways.

Arizona

How Sorrow and Longing Make Us Whole

The author of the bestselling phenomenon Quiet reveals the power of a bittersweet, melancholic outlook on life, and why our culture has been so blind to its value. With her mega-bestseller Quiet, Susan Cain urged our society to cultivate space for the undervalued, indispensable introverts among us, thereby revealing an untapped power hidden in plain sight. Now, she employs the same mix of research, storytelling, and memoir to explore why we experience sorrow and longing, and the surprising lessons these states of mind teach us about creativity, compassion, leadership, spirituality, mortality and love. Bittersweetness is a tendency to states of longing, poignancy, and sorrow; an acute awareness of passing time; and a curiously piercing joy when beholding beauty. It recognizes that light and dark, birth and death--bitter and sweet--are forever paired. A song in a minor key, an elegiac poem, or even a touching television commercial all can bring us to this sublime, even holy, state of mind--and, ultimately, to greater kinship with our fellow humans. But bittersweetness is not, as we tend to think, just a momentary feeling or event. It's also a way of being, a storied heritage. Our artistic and spiritual traditions--amplified by recent scientific and management research--teach us its power. Cain shows how a bittersweet state of mind is the quiet force that helps us transcend our personal and collective pain. If we don't acknowledge our own sorrows and longings, she says, we can end up inflicting them on others via abuse, domination, or neglect. But if we realize that all humans know--or will know--loss and suffering, we can turn toward each other. And we can learn to transform our own pain into creativity, transcendence, and connection. At a time of profound discord and personal anxiety, Bittersweet brings us together in deep and unexpected ways.

Bittersweet

3877955b-4aee-4f59-b41e-dbca744fbcea-1

Georgia

Leslie Jamison

Washington

Essays

A collection of essays explores empathy, using topics ranging from street violence and incarceration to reality television and literary sentimentality to ask questions about people's understanding of and relationships with others.

The Empathy Exams

055c6587-71ac-469f-bed7-be05f58a43c4-1

#paperback #misfortunes #persistent #dreams #demands #betrayal #happiness #empathy

Pennsylvania

Willa Cather's lyrical and bittersweet novel of a middle-aged man losing control of his life is a brilliant study in emotional dislocation and renewal.

Professor Godfrey St. Peter is a man in his fifties who has devoted his life to his work, his wife, his garden, and his daughters, and achieved success with all of them. But when St. Peter is called on to move to a new, more comfortable house, something in him rebels. And although at first that rebellion consists of nothing more than mild resistance to his family's wishes, it imperceptibly comes to encompass the entire order of his life. The Professor's House combines a delightful grasp of the social and domestic rituals of a Midwestern university town in the 1920s with profound spiritual and psychological introspection.

The Professor's House

f2c08f24-1d68-4efb-9836-9daf2ebeb9a0-1

J. D. Salinger

Maryland

The Catcher in the Rye

bcc55c6d-5a28-49c1-ac77-618bb923a1d8-1

Judith Orloff

What is the difference between having empathy and being an empath? “Having empathy means our heart goes out to another person in joy or pain,” says Judith Orloff, MD. “But for empaths it goes much further. We actually feel others’ emotions, energy, and physical symptoms in our own bodies, without the usual defenses that most people have.” With The Empath’s Survival Guide, Dr. Orloff offers a practical tool set to help sensitive people develop healthy coping mechanisms in our high-stimulus world―while fully embracing the empath’s gifts of intuition, compassion, creativity, and spiritual connection.
 
This practical, empowering, and loving book was created to support empaths and anyone who wants to develop their sensitivities to become more caring people in an often-insensitive world. It helps empaths through their unique challenges and gives loved ones a better understanding of the needs and gifts of the sensitive people in their lives. In this book Dr. Orloff offers crucial practices, including:
 
• Self-assessment exercises to help you identify your empath type
• Tools for protecting yourself from sensory overload, exhaustion, addictions, and compassion fatigue while replenishing your vital energy
• Simple and effective strategies to stop absorbing stress and physical symptoms from others and protect yourself from narcissists and other energy vampires
• How to find the right work and create relationships that nourish you
• How to navigate intimate relationships without feeling overwhelmed
• Guidance for parenting and raising empathic children
• Awakening the empath’s gift of intuition and deepening your spiritual connection to all living beings
 
For any sensitive person who’s been told to “grow a thick skin,” this paperback edition of The Empath's Survival Guide is an invaluable resource for staying fully open while building resilience, exploring your gifts of depth and compassion, and feeling welcome and valued by a world that desperately needs what you have to offer

Texas

Life Strategies for Sensitive People

What is the difference between having empathy and being an empath? "Having empathy means our heart goes out to another person in joy or pain," says Judith Orloff, MD. "But for empaths it goes much further. We actually feel others’ emotions, energy, and physical symptoms in our own bodies, without the usual defenses that most people have." With The Empath’s Survival Guide, Dr. Orloff offers a practical tool set to help sensitive people develop healthy coping mechanisms in our high-stimulus world—while fully embracing the empath’s gifts of intuition, compassion, creativity, and spiritual connection. This practical, empowering, and loving book was created to support empaths and anyone who wants to develop their sensitivities to become more caring people in an often-insensitive world. It helps empaths through their unique challenges and gives loved ones a better understanding of the needs and gifts of the sensitive people in their lives. In this book Dr. Orloff offers crucial practices, including: • Self-assessment exercises to help you identify your empath type • Tools for protecting yourself from sensory overload, exhaustion, addictions, and compassion fatigue while replenishing your vital energy • Simple and effective strategies to stop absorbing stress and physical symptoms from others and protect yourself from narcissists and other energy vampires • How to find the right work and create relationships that nourish you • How to navigate intimate relationships without feeling overwhelmed • Guidance for parenting and raising empathic children • Awakening the empath’s gift of intuition and deepening your spiritual connection to all living beings For any sensitive person who’s been told to "grow a thick skin," this paperback edition of The Empath's Survival Guide is an invaluable resource for staying fully open while building resilience, exploring your gifts of depth and compassion, and feeling welcome and valued by a world that desperately needs what you have to offer.

The Empath's Survival Guide

82525454-746f-4480-863b-82b69657e11d-1

Steven Kotler

In Good to Excellent condition.  Shelf wear, please refer to pic.

Hard to say when the human species fractured exactly. Harder to say when this new talent arrived. But Lion Zorn, protagonist of Last Tango, is the first of his kind--an empathy tracker, an emotional soothsayer, with a felt sense for the future of the we. In simpler terms, he can spot cultural shifts and trends before they happen.The Devil's Dictionary finds Lion Zorn enmeshed with a strange subculture: polyamorous crypto-currency fiends with a tendency toward eco-terrorism. These crypto-eco-punks have executed the largest land grab in U.S. history, buying up huge swatches of the American west to establish the world's first mega-linkage. This unbroken tract of wild lands stretching from Yellowstone to Yukon is meant to protect biodiversity and stave off the Sixth Great Extinction, but something's rotten in Eden. Instead of saving existing species, exotic creatures unlike anything seen on Earth keep turning up. Called in to track down the origin of these exotics, Lion quickly finds himself entangled in a battle for the survival of our species.

The Devil's Dictionary 

d7ec558a-0da9-43bb-9f21-06cfc0169869-1

Alabama

Howard M. Spiro

White sticker on the back of front cover. Still in like new condition.

Paperback (1 to 2 lbs)

Massachusetts

Beyond Pills and the Scalpel

Empathy and the pracitice of medicine: beyond pills and the scapel.

Empathy and the Practice of Medicine

a665ba18-fe28-4780-af62-60d47dc20cb6-1

Ashley Audrain

A Novel

"A tense, page-turning psychological drama about the making and breaking of a family, about a woman whose experience of motherhood is nothing at all what she hoped for--and everything she feared. Blythe Connor is determined that she will be the warm, comforting, supportive mother to her new baby Violet that she herself never had. But in the thick of motherhood's exhausting early days, Blythe becomes convinced that something is wrong with her daughter--Violet rejects her mother, screams uncontrollably, and becomes a disturbing, disruptive presence at her preschool. Or is it all in Blythe's head? Her husband, Fox, says she's imagining things. What he sees is an overwhelmed wife who can't cope with the day-to-day grind. The more Fox dismisses her fears, the more Blythe begins to question her own sanity, and the more we begin to question what Blythe is telling us about her life as well. Then their son Sam is born--and with him, Blythe has the natural, blissful connection she'd always imagined with her child. Even Violet seems to love her little brother. But when life as they know it is changed in an instant, the devastating fall-out forces Blythe to face the truth. Here, we see the making and breaking of a family in crystalline detail, and what it feels like when women are not believed. The Push is a tour de force you will read in a sitting, an utterly immersive pageturner that will challenge everything you think you know about motherhood, about our children, and about what happens behind the doors of even the most perfect-looking families. . "--

The Push

fb3dc8b4-02d1-4ffa-8cc8-c9c228d6fcde

Virginia

Gina L. Mulligan

Very light shelf wear along the spine. Subtle. Pages in amazing shape with virtually no mileage. Crisp and clean. Please see photos for reference.

Ohio

Letters of Encouragement, Humor, and Love for Women with Breast Cancer (Inspirational Books for Women, Breast Cancer Books, Motivational Books for Women, Encouragement Gifts

A beautiful collection of handwritten letters that offer strength, encouragement, and comfort to women living with breast cancer. Brimming with warm messages and words of wisdom for when it's needed most: Written by compassionate strangers—many of whom have gone through their own health battles—these heartfelt letters contain empathy, inspiration, and humor to help you overcome difficult moments. They were gathered by Girls Love Mail, an organization that provides support to people diagnosed with breast cancer. • Contains many beautiful illustrations to match the handwritten notes by other women who have had their own health struggles • A book that brings light to dark moments and makes readers feel less alone during stressful and hard times • Gina L. Mulligan is a writer and the founder of Girls Love Mail. She founded the organization after her own diagnosis in 2011 and the charity has sent out over 100,000 handwritten letters of encouragement to women with breast cancer across the country A handwritten letter is a powerful healing tool that is a cherished gift for a woman going through a difficult time. Dear Friend makes a heartwarming and motivational gift for a loved one recently diagnosed with breast cancer to remind them that they aren't alone, and that they are strong enough to keep fighting.

Dear Friend

52542ea7-9abb-4ab5-bede-4eeb9f549a2b-0

John Boyne

Light creases and shelf wear. Small mark on title page. A

Where is 'Outwith' and who is Bruno? How is he connected? Soon he will meet the boy in striped pyjamas and befriend him. But why must the boy stay behind the wire?

The Boy in the Striped Pyjamas

34ef5f84-d629-4a96-b5f1-fbe7d3aae238-1

Michele Borba

There are a few pages in first chapters that have light yellow highlights. Book looks like new.

Utah

Why Empathetic Kids Succeed in Our All-About-Me World

Includes a Touchstone reading group guide in unnumbered pages at end of work.

UnSelfie

ec9ecd9e-269a-42fc-aae0-b4060d340db3-1

Cyndi Dale

Illinois

Develop Your Intuitive Gifts for Compassionate Connection

Discover your innate empathic abilities with popular author Cyndi Dale as your guide. With this hands-on training course, you'll learn how to comfortably use empathy for better relationships and healing the self and others.

The Spiritual Power of Empathypresents this often-unrecognized ability in accessible ways, allowing you to discover an expanded awareness of what empathy is, how it works, and the myriad ways it manifests. Develop deeper connections with your loved ones, use specialized techniques for screening and filtering information, and gain insights on how to overcome the difficulties empaths often face. With the power of empathy, you'll transform the way you live and connect with the world around you.

2015 IPPY Award Gold Medal Winner in New Age (Mind-Body-Spirit)

The Spiritual Power of Empathy

47874e54-8b72-4747-b8e3-3360ce0e1a0a-1

Lola Jaye

A hauntingly powerful and emotionally charged novel about family secrets, love and loss, identity and belonging.



Two children trapped in the same attic, almost a century apart, bound by a shared secret.

Early 1900s London: Taken from his homeland, twelve-year-old Celestine spends most of the time locked away in the attic of a large house by the sea. The only time Celestine isn't bound by confines of the small space is when he is acting as an unpaid servant to English explorer Sir Richard Babbington, As the years pass, he desperately clings on to memories of his family in Africa, even as he struggles to remember his mother's face, and sometimes his real name . . .

1974: Lowra, a young orphan girl born into wealth and privilege whose fortunes have now changed, finds herself trapped in the same attic. Searching for a ray of light in the darkness of the attic, Lowra finds under the floorboards an old-fashioned pen, a porcelain doll, a beaded necklace, and a message carved on the wall, written in an unidentifiable language. Providing comfort for her when all hope is lost, these clues will lead her to uncover the secrets of the attic. 



The Attic Child

96222679-6c64-4145-82f0-7e40bd815cdd-1

Kate Jane Neal

This book is about your heart. (the little bit inside of you that makes you, you!) The words we listen to can affect how we feel. Some words can do amazing things and make us happy. And some words can really hurt us (we all know what sort of words those are). Our words have power, and we can choose to use them to make the world a better place. Simple, direct, and emotive, Words and Your Heart’s message is that words have extraordinary power–to harm and to heal; to create and to destroy; and to spread love.

Words and Your Heart

e6b3496d-067d-4770-a016-3996072b3828-1

Rebecca Serle

Heavy Hardcover (2 to 4 lbs)

A NEW YORK TIMES BESTSELLER A Good Morning America, FabFitFun, and Marie Claire Book Club Pick “In Five Years is as clever as it is moving, the rare read-in-one-sitting novel you won’t forget.” —Chloe Benjamin, New York Times bestselling author of The Immortalists Perfect for fans of Me Before You and One Day—a striking, powerful, and moving love story following an ambitious lawyer who experiences an astonishing vision that could change her life forever. Where do you see yourself in five years? Dannie Kohan lives her life by the numbers. She is nothing like her lifelong best friend—the wild, whimsical, believes-in-fate Bella. Her meticulous planning seems to have paid off after she nails the most important job interview of her career and accepts her boyfriend’s marriage proposal in one fell swoop, falling asleep completely content. But when she awakens, she’s suddenly in a different apartment, with a different ring on her finger, and beside a very different man. Dannie spends one hour exactly five years in the future before she wakes again in her own home on the brink of midnight—but it is one hour she cannot shake. In Five Years is an unforgettable love story, but it is not the one you’re expecting.

In Five Years

465a1c9d-6ffd-4853-b015-3291b6169f1a-1

Karen Armstrong

Delaware

One of the most original thinkers on the role of religion in the modern world—author of such acclaimed books as A History of God, Islam, and Buddha—now gives us an impassioned and practical book that can help us make the world a more compassionate place.

Karen Armstrong believes that while compassion is intrinsic in all human beings, each of us needs to work diligently to cultivate and expand our capacity for compassion. Here, in this straightforward, thoughtful, and thought-provoking book, she sets out a program that can lead us toward a more compassionate life.

The twelve steps Armstrong suggests begin with “Learn About Compassion” and close with “Love Your Enemies.” In between, she takes up “compassion for yourself,” mindfulness, suffering, sympathetic joy, the limits of our knowledge of others, and “concern for everybody.” She suggests concrete ways of enhancing our compassion and putting it into action in our everyday lives, and provides, as well, a reading list to encourage us to “hear one another’s narratives.” Throughout, Armstrong makes clear that a compassionate life is not a matter of only heart or mind but a deliberate and often life-altering commingling of the two.

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Susan Verde

I Am Human

Miller, Jean Baker

The Healing Connection

Tony Bates; Natalie Petouhoff

Empathy in Action

Susan Cain

Bittersweet

Susan Cain

Bittersweet

Leslie Jamison

The Empathy Exams

Willa Cather

The Professor's House

J. D. Salinger

The Catcher in the Rye

Judith Orloff

The Empath's Survival Guide

Steven Kotler

The Devil's Dictionary

Susan Cain

Bittersweet

Howard M. Spiro

Empathy and the Practice of Medicine

Ashley Audrain

The Push

Susan Cain

Bittersweet

Gina L. Mulligan

Dear Friend

John Boyne

The Boy in the Striped Pyjamas

Michele Borba

UnSelfie

Cyndi Dale

The Spiritual Power of Empathy

Lola Jaye

The Attic Child

Kate Jane Neal

Words and Your Heart

Susan Cain

Bittersweet

Leslie Jamison

The Empathy Exams

Rebecca Serle

In Five Years

Karen Armstrong

Twelve Steps to a Compassionate Life