Margaret Powell

Light Hardcover (1 lb or less)

West Virginia

The Classic Kitchen Maid's Memoir That Inspired Upstairs, Downstairs and Downton Abbey

Brilliantly evoking the long-vanished world of masters and servants portrayed in Downton Abbey and Upstairs, Downstairs, Margaret Powell's classic memoir of her time in service, Below Stairs, is the remarkable true story of an indomitable woman who, though she served in the great houses of England, never stopped aiming high. Powell first arrived at the servants' entrance of one of those great houses in the 1920s. As a kitchen maid - the lowest of the low - she entered an entirely new world; one of stoves to be blacked, vegetables to be scrubbed, mistresses to be appeased, and bootlaces to be ironed. Work started at 5.30am and went on until after dark. It was a far cry from her childhood on the beaches of Hove, where money and food were scarce, but warmth and laughter never were. Yet from the gentleman with a penchant for stroking the housemaids' curlers, to raucous tea-dances with errand boys, to the heartbreaking story of Agnes the pregnant under-parlormaid, fired for being seduced by her mistress's nephew, Margaret's tales of her time in service are told with wit, warmth, and a sharp eye for the prejudices of her situation. Margaret Powell's true story of a life spent in service is a fascinating "downstairs" portrait of the glittering, long-gone worlds behind the closed doors of Downton Abbey and 165 Eaton Place.

Below Stairs

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#nonfiction #biography #autobiography #hardcover 

New Jersey

the gripping story of one man's escape from revolution to redemption

Jumping through fires

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how to be happy no matter what reality throws your way

Grin and bear it

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Oklahoma

Memories of Home

Hardcover (1 to 2 lbs)

How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

THE NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER!

The new secret to driving LOYALTY THAT PAYS

Once revolutionary, loyalty programs designed to differentiate products quickly became commoditized. And yet, billions of dollars are still spent every year on programs that are doomed to fail. These programs, it turns out, don't inspire long-term loyalty. Once a better deal comes along, customers will gladly defect. Can you blame them?

Silicon Valley start-up Bunchball, the pioneer and innovator in gamification, is light years ahead when it comes to the concept of loyalty--and using it to drive business profits and growth. Focusing not only on customer loyalty, but also the loyalty of employees and partners, Bunchball combines behavioral economics, big data, social media, and gamification to inspire loyalty that lasts--from everyone involved in the success of a business.

Now, in Loyalty 3.0, Bunchball founder Rajat Paharia reveals how you can use these same techniques to seize the competitive edge for your business.

Paharia shows you how to create a system powered by human motivation and digital technology that creates ongoing, persistent engagement among customers, employees, and partners. Loyalty 3.0 arms you with everything you need to know in order to build a loyalty and engagement program that drives a sustainable advantage for your business, including:

 * The building blocks of motivation, big data, and gamification necessary for creating a powerful strategy that drives long-term loyalty
 * Case studies from today's most innovative companies that are already driving customer engagement, learning and skill development, and employee motivation with Loyalty 3.0 methods
 * Step-by-step guidance on how to plan, design, build,and optimize your program

Now is the time to abandon your traditional loyalty programs and start taking all your stakeholders seriously--so they will take your company seriously.

Loyalty 3.0 is the game-changing leap you've been waiting for. When you create true loyalty among customers, employees, and business partners, you will generate a sustainable competitive advantage and win in your industry.

Praise for Loyalty 3.0

"Relationships are the single greatest asset for all organizations. Relationships with customers, relationships with employees, relationships with partners. In Loyalty 3.0, Rajat Paharia reveals the new science of relationship building through big data and gamification."--TIM BROWN, CEO, IDEO

"Loyalty 3.0 is filled with major insights and does a brilliant job of grounding the reader in fundamental concepts around motivation, big data, and gamification--building on these concepts through real-world case studies that bring the combinations to life. It finishes with actionable ideas and next steps that enable you to test and operationalize these ideas in your own workplace and personal life." -- BRAD SMITH, CEO, Intuit

"A fascinating insight into how companies are exploiting big data." -- MARK READ, CEO, WPP Digital

"Rajat pioneered the business use of big data and game mechanics to transform the customer experience. A decade before anyone else, he saw that the same techniques that video game designers had used for years--fast feedback, badges, competition, goals, and leveling up--were also incredibly powerful for motivating behavior outside of games, and an industry was born. This book shares his secrets." -- CLARA SHIH, CEO of Hearsay Social, author of The Facebook Era, and board member at Starbucks

"Rajat Paharia comprehensively explains how to create loyalty in the modern world full of data and connectivity. If you want to learn how to motivate and inspire employees, you must read this book." -- DAVE KERPEN, New York Times bestselling auth

Loyalty 3.0

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How a Leading New York City Health System Mobilized to Battle the Greatest Health Crisis of Our Era

Relentless is the compelling story of how one of America's leading health care systems -- the Mount Sinai Health System in New York City -- mobilized to confront the defining health crisis of our time: the coronavirus pandemic.



This book is based on unprecedented access to internal hospital documents and more than 100 candid interviews with the chief executives of Mount Sinai's hospitals and its Icahn School of Medicine; with physicians and nurses on the front lines throughout the system who pushed themselves to the brink to save lives; with renowned research scientists who urgently worked to decipher the virus and find ways to counter it as quickly and safely as possible; and with brave patients, staff members, and medical students who summoned up their reserves of energy, compassion, dedication, and courage to fight the disease. Relentless closes with an exploration and explanation of lessons learned -- and of what needs to be done, and what is being done, to prepare for future pandemics and other health crises.



Author Deborah Schupack, an acclaimed novelist and journalist, tells this story with the velocity and intensity of a gripping thriller and with the care and detail of great reporting. Her masterful writing is accompanied by unforgettable photographs, many here seen for the first time.



If you read one book about the heroism and fears, the triumphs large and small, the strength and improvisation and daring that the fight against COVID has entailed and required, make it Relentless.



Relentless

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Heavy Hardcover (2 to 4 lbs)

Patriotism, Protest, and the Music That Made a Nation

NEW YORK TIMES BESTSELLER • A celebration of American history through the music that helped to shape a nation, by Pulitzer Prize winner Jon Meacham and music superstar Tim McGraw “Jon Meacham and Tim McGraw form an irresistible duo—connecting us to music as an unsung force in our nation's history.”—Doris Kearns Goodwin Through all the years of strife and triumph, America has been shaped not just by our elected leaders and our formal politics but also by our music—by the lyrics, performers, and instrumentals that have helped to carry us through the dark days and to celebrate the bright ones. From “The Star-Spangled Banner” to “Born in the U.S.A.,” Jon Meacham and Tim McGraw take readers on a moving and insightful journey through eras in American history and the songs and performers that inspired us. Meacham chronicles our history, exploring the stories behind the songs, and Tim McGraw reflects on them as an artist and performer. Their perspectives combine to create a unique view of the role music has played in uniting and shaping a nation. Beginning with the battle hymns of the revolution, and taking us through songs from the defining events of the Civil War, the fight for women’s suffrage, the two world wars, the Great Depression, the civil rights movement, the Vietnam War, and into the twenty-first century, Meacham and McGraw explore the songs that defined generations, and the cultural and political climates that produced them. Readers will discover the power of music in the lives of figures such as Harriet Tubman, Franklin Roosevelt, Eleanor Roosevelt, and Martin Luther King, Jr., and will learn more about some of our most beloved musicians and performers, including Marian Anderson, Elvis Presley, Sam Cooke, Aretha Franklin, Bob Dylan, Duke Ellington, Carole King, Bruce Springsteen, and more. Songs of America explores both famous songs and lesser-known ones, expanding our understanding of the scope of American music and lending deeper meaning to the historical context of such songs as “My Country, ’Tis of Thee,” “God Bless America,” “Over There,” “We Shall Overcome,” and “Blowin’ in the Wind.” As Quincy Jones says, Meacham and McGraw have “convened a concert in Songs of America,” one that reminds us of who we are, where we’ve been, and what we, at our best, can be.

Songs of America

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Phrases Borrowed from the Classics and the Stories Behind Them

Are you known to strike like a thunderbolt when things don't go your way?
Are you fortunate enough to have the Midas touch?
Have you ever been struck by Cupid's arrow?

Classically derived expressions are commonly used in our everyday language, yet many of us have little knowledge of the Greek and Roman influences that inspired them. With Opening Pandora's Box you'll discover the fascinating stories behind familiar phrases like Achilles' Heel, a Nemesis, To Fly too Close to the Sun, and more. For example, did you know that...


 * The lifesaving operation known as the Caesarean section is so named because Julius Caesar was delivered by being cut out of his mother's womb?
 * The original labyrinth was built on the orders of King Minos of Crete after Aphrodite cursed his wife to fall in love with a bull and produce a monstrous baby? The king locked the baby in a maze so complicated and tangled that, once in, he would never emerge.
 * The word cereal is derived from the Italian corn goddess Ceres?

Pry open the lid of the English language to find the secrets behind classical phrases we use every day.

Opening Pandora's Box

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David Remnick

And Other True Stories

Readers know from his now classic Lenin's Tomb that Remnick is a superb portraitist who can bring his subjects to life and reveal them in such surprising ways as to justify comparison to Dickens, Balzac, or Proust. In this collection, Remnick's gift for character is sharper than ever, whether he writes about Gary Hart stumbling through life after Donna Rice or Mario Cuomo, who now presides over a Saturday morning radio talk show, fielding questions from crackpots, or about Michael Jordan's awesome return to the Chicago Bulls -- or Reggie Jackson's last times at bat. Remnick's portraits of such disparate characters as Alger Hiss and Ralph Ellison, Richard Nixon and Elaine Pagels, Gerry Adams and Marion Barry are unified by this extraordinary ability to create a living character, so that the pieces in this book, taken together, constitute a splendid pageant of the representative characters of our time.

The Devil Problem

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#business #economics #hardcover #nonfiction 

California

A Journey to Reimagine the Promise of America

From the Ground Up

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Aziz Ansari

Eric. Klinenberg

District of Columbia

A hilarious, thoughtful, and in-depth exploration of the pleasures and perils of modern romance from one of this generation’s most popular and sharpest comedic voices At some point, every one of us embarks on a journey to find love. We meet people, date, get into and out of relationships, all with the hope of finding someone with whom we share a deep connection. This seems standard now, but it’s wildly different from what people did even just decades ago. Single people today have more romantic options than at any point in human history. With technology, our abilities to connect with and sort through these options are staggering. So why are so many people frustrated? Some of our problems are unique to our time. “Why did this guy just text me an emoji of a pizza?” “Should I go out with this girl even though she listed Combos as one of her favorite snack foods? Combos?!” “My girlfriend just got a message from some dude named Nathan. Who’s Nathan? Did he just send her a photo of his penis? Should I check just to be sure?” But the transformation of our romantic lives can’t be explained by technology alone. In a short period of time, the whole culture of finding love has changed dramatically. A few decades ago, people would find a decent person who lived in their neighborhood. Their families would meet and, after deciding neither party seemed like a murderer, they would get married and soon have a kid, all by the time they were twenty-four. Today, people marry later than ever and spend years of their lives on a quest to find the perfect person, a soul mate. For years, Aziz Ansari has been aiming his comic insight at modern romance, but for Modern Romance, the book, he decided he needed to take things to another level. He teamed up with NYU sociologist Eric Klinenberg and designed a massive research project, including hundreds of interviews and focus groups conducted everywhere from Tokyo to Buenos Aires to Wichita. They analyzed behavioral data and surveys and created their own online research forum on Reddit, which drew thousands of messages. They enlisted the world’s leading social scientists, including Eli Finkel, Helen Fisher, Sheena Iyengar, Barry Schwartz, Sherry Turkle, and Robb Willer. The result is unlike any social science or humor book we’ve seen before. In Modern Romance, Ansari combines his irreverent humor with cutting-edge social science to give us an unforgettable tour of our new romantic world.

Modern Romance

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James Comey

Indiana

Truth, Lies, and Leadership

In his book, former FBI director James Comey shares his never-before-told experiences from some of the highest-stakes situations of his career in the past two decades of American government, exploring what good, ethical leadership looks like, and how it drives sound decisions. His journey provides an unprecedented entry into the corridors of power, and a remarkable lesson in what makes an effective leader. Mr. Comey served as director of the FBI from 2013 to 2017, appointed to the post by President Barack Obama. He previously served as U.S. attorney for the Southern District of New York, and the U.S. deputy attorney general in the administration of President George W. Bush. From prosecuting the Mafia and Martha Stewart to helping change the Bush administration's policies on torture and electronic surveillance, overseeing the Hillary Clinton e-mail investigation as well as ties between the Trump campaign and Russia, Comey has been involved in some of the most consequential cases and policies of recent history.

A Higher Loyalty

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Maryland

The Breakthrough Series

Introduces teenagers to the four components of the prayer of Jabez as found in 1 Chronicles, and explains how teenagers can pray for God's blessings in order to change their lives and help others.

The Prayer of Jabez for Teens

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A Revolutionary Approach to Living Younger, Healthier, Longer

The New York Times bestselling book coauthored by the Nobel Prize winner who discovered telomerase and telomeres' role in the aging process and the health psychologist who has done original research into how specific lifestyle and psychological habits can protect telomeres, slowing disease and improving life.

Have you wondered why some sixty-year-olds look and feel like forty-year-olds and why some forty-year-olds look and feel like sixty-year-olds? While many factors contribute to aging and illness, Dr. Elizabeth Blackburn discovered a biological indicator called telomerase, the enzyme that replenishes telomeres, which protect our genetic heritage. Dr. Blackburn and Dr. Elissa Epel's research shows that the length and health of one's telomeres are a biological underpinning of the long-hypothesized mind-body connection. They and other scientists have found that changes we can make to our daily habits can protect our telomeres and increase our health spans (the number of years we remain healthy, active, and disease-free).

The Telemere Effect reveals how Blackburn and Epel's findings, together with research from colleagues around the world, cumulatively show that sleep quality, exercise, aspects of diet, and even certain chemicals profoundly affect our telomeres, and that chronic stress, negative thoughts, strained relationships, and even the wrong neighborhoods can eat away at them.

Drawing from this scientific body of knowledge, they share lists of foods and suggest amounts and types of exercise that are healthy for our telomeres, mind tricks you can use to protect yourself from stress, and information about how to protect your children against developing shorter telomeres, from pregnancy through adolescence. And they describe how we can improve our health spans at the community level, with neighborhoods characterized by trust, green spaces, and safe streets.

The Telemere Effect will make you reassess how you live your life on a day-to-day basis. It is the first book to explain how we age at a cellular level and how we can make simple changes to keep our chromosomes and cells healthy, allowing us to stay disease-free longer and live more vital and meaningful lives.

The Telomere Effect

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Pennsylvania

Recipe Book

Blasting for Optimum Health

Fearlessly Facing Politics and Life

"One goal of this memoir is to inspire people to fight for change. It takes what I call the Art of Tough and I've had to do it all my life." -- Senator Barbara Boxer

Barbara Boxer has made her mark, combining compassionate advocacy with scrappiness in a political career spanning more than three decades. Now, retiring from the Senate, she continues the work to which she's dedicated 30 years in Congress. Her memoir, The Art of Tough, shares her provocative and touching recollections of service, and cements her commitment to the fight for women, families, quality, environmental protection, all in a peaceful world.

Sometimes lauded, sometimes vilified, but always standing tough, Boxer has fought for what is right even when her personal convictions conflicted with her party or the majority rule.

The Art of Tough

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Jeff Probst

New Hampshire

A new non-fiction series from Emmy Award winning host of Survivor and New York Times bestselling author Jeff Probst! New from Emmy-Award winning host of Survivor and New York Times bestselling author of Stranded, Jeff Probst comes a dynamic and graphic line of trivia books! Packed with full-color photos, fascinating facts and trivia, and great callouts from Jeff, this series is perfect for every kid looking to know the coolest, weirdest facts and trivia around! Challenge yourself to discover the world's most extreme plants! From the biggest trees to the deadliest fungus and everything in between, find out all the fascinating facts about the plants that surround us with the Emmy Award winning host of Survivor and New York Times bestselling author, Jeff Probst! Features quizzes, trivia, facts, and incredible stories that will shock and amaze!

Remarkable Plants

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Matthew McKAY

Patrick Fanning

Texas

Offers practical techniques for challenging habitual behavior patterns, combatting cognitive distortions, affirming your worth, discovering your "shoulds", putting your wants into words, facing your pain and joining all these for a better and more joyful life.

Self Esteem

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Rueben P. Job

New York

A Wesleyan Way of Living

Learn the three simple rules to mutual respect, unity and a deeper daily relationship with God.

Three Simple Rules

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John Kenney

In the spirit of his wildly popular New Yorker pieces and the New York Times bestseller Love Poems for Married People, Thurber-prize winner John Kenney presents a hilarious new collection of poetry for people with children. With the same brilliant wit and hilarious realism that made Love Poems for Married People such a hit, John Kenney is back with a brand new collection of poems, this time taking on the greatest "joy" in life: children. Kenney covers it all, from newborns, toddlers, and sleep deprivation, to the terrible twos, terrible tweens, and terrible teens. A parent's love is unconditional, but sometimes that button can't help but be pushed. Between back to school shopping, summer vacations that never end, the awkwardness of puberty, the inevitable post-college moving back in, and more, a parent's job is never done, whether they like it or not.

Love Poems for People with Children

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#hardcover #feminism #feminist #MenAndWomen
Like new condition with dust jacket. Questions?? Just ask. Thanks 


Arkansas

Men and Women in Balance

Liberated Traditionalism

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Christian Jarrett

Joannah Ginsburg

Ohio

A Totally Non-Scary Guide to Psychology and What It Means

Super Psychology

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#hardcover #nonfiction #loss #biography #memoir #joebiden #president Joe Biden pens a memoir that details his experiences with hope, hardship, and purpose.

Michigan

A Year of Hope, Hardship, and Purpose

The Instant #1 New York Times Bestseller “Promise Me, Dad is a brisk, often uplifting read, a consequence of its author’s congenital jollity and irrepressible candor.” - Vanity Fair A deeply moving memoir about the year that would forever change both a family and a country. In November 2014, thirteen members of the Biden family gathered on Nantucket for Thanksgiving, a tradition they had been celebrating for the past forty years; it was the one constant in what had become a hectic, scrutinized, and overscheduled life. The Thanksgiving holiday was a much-needed respite, a time to connect, a time to reflect on what the year had brought, and what the future might hold. But this year felt different from all those that had come before. Joe and Jill Biden's eldest son, Beau, had been diagnosed with a malignant brain tumor fifteen months earlier, and his survival was uncertain. "Promise me, Dad," Beau had told his father. "Give me your word that no matter what happens, you’re going to be all right." Joe Biden gave him his word. Promise Me, Dad chronicles the year that followed, which would be the most momentous and challenging in Joe Biden’s extraordinary life and career. Vice President Biden traveled more than a hundred thousand miles that year, across the world, dealing with crises in Ukraine, Central America, and Iraq. When a call came from New York, or Capitol Hill, or Kyiv, or Baghdad—“Joe, I need your help”—he responded. For twelve months, while Beau fought for and then lost his life, the vice president balanced the twin imperatives of living up to his responsibilities to his country and his responsibilities to his family. And never far away was the insistent and urgent question of whether he should seek the presidency in 2016. The year brought real triumph and accomplishment, and wrenching pain. But even in the worst times, Biden was able to lean on the strength of his long, deep bonds with his family, on his faith, and on his deepening friendship with the man in the Oval Office, Barack Obama. Writing with poignancy and immediacy, Joe Biden allows readers to feel the urgency of each moment, to experience the days when he felt unable to move forward as well as the days when he felt like he could not afford to stop. This is a book written not just by the vice president, but by a father, grandfather, friend, and husband. Promise Me, Dad is a story of how family and friendships sustain us and how hope, purpose, and action can guide us through the pain of personal loss into the light of a new future.

Promise Me, Dad

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Tom Angleberger

McQuarrie Middle School's students miss Origami Yoda when Dwight leaves for Tippett Academy, but he sends Sara a paper Fortune Wookiee that seems to give advice just as good as Yoda's--even if, in the hands of girls, it seems preoccupied with romance.

The Secret of the Fortune Wookiee: an Origami Yoda Book

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Margaret Powell

Below Stairs

David Nasser

Jumping through fires

Jenni Pulos

Grin and bear it

Caesar Johnson

Memories of Home

Rajat Paharia

Loyalty 3.0

Deborah Schupack

Relentless

Jon Meacham; Tim McGraw