Stephen C. Lundin

Harry Paul

John Christensen

Ken Blanchard

Hardcover (1 to 2 lbs)

Indiana

A Remarkable Way to Boost Morale and Improve Results

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

Fish!

8852dbd3-e1d8-42cb-a617-dfb161ec6080-1

Heavy Hardcover (2 to 4 lbs)

New Jersey

Integrated Operations Management: Adding Value for Customers with CD

Eric Tyson

Bob Nelson

Heavy Paperback (2 to 4 lbs)

North Carolina

All the essential information in one place Starting a Business All-in-One For Dummies, 3rd Edition is a treasure trove of useful information for new and would-be business owners. With content compiled from over ten best-selling For Dummies books, this guide will help with every part of starting your own business—from legal considerations to business plans, bookkeeping, and beyond. Whether you want to open a franchise, turn your crafting hobby into a money-maker, or kick off the next megahit startup, everything you need can be found inside this easy-to-use guide. This book covers the foundations of accounting, marketing, hiring, and achieving success in the first year of business in any industry. You'll find toolkits for doing all the paperwork, plus expert tips for how to make it work, even when the going is rough. Access six books in one, covering the whole process of starting and running a new business Learn how to easily jump the hurdles that many new business owners face Tackle taxes, determine the best business model for you, and create a solid plan Keep the engine running with marketing tips, accounting ideas, and the basics on how to be a manager This book is perfect for any new or veteran entrepreneur looking to build a business from the ground up.

Starting a Business All-In-One for Dummies

a682b740-0a9a-4f7e-83e5-de5ddab4fb72-0

Stephen Denning

West Virginia

Mastering the Art and Discipline of Business Narrative

How leaders can use the right story at the right time to inspire change and action This revised and updated edition of the best-selling book A Leader's Guide to Storytelling shows how storytelling is one of the few ways to handle the most important and difficult challenges of leadership: sparking action, getting people to work together, and leading people into the future. Using myriad illustrative examples and filled with how-to techniques, this book clearly explains how you can learn to tell the right story at the right time. Stephen Denning has won awards from Financial Times, The Innovation Book Club, and 800-CEO-READ The book on leadership storytelling shows how successful leaders use stories to get their ideas across and spark enduring enthusiasm for change Stephen Denning offers a hands-on guide to unleash the power of the business narrative.

The Leader's Guide to Storytelling

def5e966-4346-4539-b614-afecba3bbb61-1

Florida

Police Management

Jack Welch

Suzy Welch

Hardcover business nonfiction management 

Light Hardcover (1 lb or less)

A champion manager of people, Jack Welch shares the hard-earned wisdom of a storied career in what will become the ultimate business bible

With Winning, Jack Welch delivers a wide-ranging, in-depth, no-holds-barred management guidebook about the tough strategic, organizational, and personal challenges that face people at every stage of their careers. Loaded with candid personal anecdotes, hard-hitting advice, and invaluable dos and don'ts, Jack explains his theory of business, by laying out the four most important principles that form the foundation of his success.

Chapters include: How to Get Promoted, How to Think about Strategy, How to Write a Budget that Works, How to Work for a Jerk, How Find Work-Life Balance and How Start Something New. Enlivened by quotes from business leaders that Welch interviewed especially for the book, it's a tour de force that reflects Welch's mastery of execution, excellence and leadership.

Winning

ebb58705-3b70-4808-9a5a-4be38dc31e05-1

Robert H. Wilbur

This significantly revised and expanded Second Edition of the highly popular how-to book identifies and addresses the unique concerns of non-profit organizations. 

Arkansas

Business & Economics

In an updated second edition, this popular how-to book addresses such vital issues as the importance of mission statements, the board of directors' role in daily operations, planning a publicity campaign, coordinating special conventions, basic office management, and information services. Charts & graphs.

The Complete Guide to Nonprofit Management

d4309c5b-2848-4114-812e-ed110d2745b9-1

Scott Adams

Pennsylvania

Cubicle's-Eye View of Bosses, Meetings, Management Fads, and Other Workplace Afflictions

The creator of Dilbert, the fastest-growing comic strip in the nation (syndicated in nearly 1000 newspapers), takes a look at corporate America in all its glorious lunacy. Lavishly illustrated with Dilbert  strips, these hilarious essays on incompetent bosses, management fads, bewildering technological changes and so much more, will make anyone who has ever worked in an office laugh out loud in recognition.

The Dilbert Principle: The most ineffective workers will be systematically moved to the place where they can do the least damage -- management.

Since 1989, Scott Adams has been illustrating this principle each day, lampooning the corporate world through Dilbert, his enormously popular comic strip. In Dilbert, the potato-shaped, abuse-absorbing hero of the strip, Adams has given voice to the millions of Americans buffeted by the many adversities of the workplace.

Now he takes the next step, attacking corporate culture head-on in this lighthearted series of essays. Packed with more than 100 hilarious cartoons, these 25 chapters explore the zeitgeist of ever-changing management trends, overbearing egos, management incompetence, bottomless bureaucracies, petrifying performance reviews, three-hour meetings, the confusion of the information superhighway and more. With sharp eyes, and an even sharper wit, Adams exposes -- and skewers -- the bizarre absurdities of everyday corporate life. Readers will be convinced that he must be spying on their bosses, The Dilbert Principle rings so true!

The Dilbert Principle

f3671dbd-61fa-472e-b482-7481d258ec10-1

Light Paperback (1 lb or less)

New York

A Framework for Marketing Management - sixth edition

Peter Cooke

David Williamson

Wyn Jenkins

Keith Michael Moreton

This book is a clean copy with a good spine and binding. The contents and Graphics are in good condition. There is minimal wear inside. There is slight wear on the paperback cover. Will ship book within hours after your order is received. Thanks for stopping by and please stay safe.

Paperback (1 to 2 lbs)

Texas

Strategic Business Analysis shows students how to carry out a strategic analysis of a business, with clear guidelines on where and how to apply the core strategic techniques and models that are the integral tools of strategic management. The authors identify the key questions in strategic analysis and provide an understandable framework for answering these questions. Several case studies are used to focus understanding and enable a more thorough analysis of the concepts and issues, especially useful for students involved with case study analysis. Accompanying the text is a CD-Rom containing the models, tutorial guidance, and a PowerPoint presentation. A blank template is provided for each model, enabling students to actively interact and enter their own data - an effective 'what if...' facility. This will enable students to appreciate the limitations as well as the advantages of the strategic models. * A unique approach with a 'road map' in the first section providing key questions to be asked * Provides a clear and robust framework for carrying out strategic analysis * Ideal for students tackling case study analysis * CD-ROM included

Strategic Management and Business Analysis

d837bbb3-9639-42ff-8f9c-71b8a78d77c4-1

Will Guidara

I underlined some paragraphs for a class, but it’s like brand new.

The Remarkable Power of Giving People More Than They Expect

National Bestseller

Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
 
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room--and memorable, over-the-top, bespoke hospitality. Guidara's team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more--not less; and the magic that can happen when a busser starts thinking like an owner.
 
Today, every business can choose to be a hospitality business--and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry's most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do--for ourselves, the people we work with, and the people we serve.

Unreasonable Hospitality

971e5368-2a4a-4ef7-980e-26a0495a9cc5-1

7th edition 

Developing Management Skills 

Adam Josephs

Brad Rubenstein


Risk up front outlines a disciplined approach to project management in high-stakes, uncertain environments.

Managing Projects in a Complex World

"Successful projects depend more on your team's behavior than on their project tools. This book focuses on the fundamentals: simple structures and practices, applied with rigor. These are the tools you need to avoid the late changes that kill project schedules. Underlying all of them are four principles: accountability, transparency, integrity and commitment. Risk Up Front is designed to turn these principles into practice"--Cover, page 4.

Risk up Front

12e7a725-f183-44f8-adad-b3b6ff7cf341-0

Nevada

A Proactive and Positive Approach to Classroom Management

Champs

25964f8a-6867-4435-81f1-b1f743fd2848-1

#paperback #managers #management #coaching This is a clean copy with only slight wear to the cover at corners (see all photos).

Oversized Paperback (4 to 6 lbs)

California

Development Suggestions for Today's Managers

"Managers often learn how to lead and manage while doing their jobs. The Successful Manager's Handbook helps you fulfill two of your most important roles as a manager--developing yourself and coaching others." -- back cover.

Successful Manager's Handbook

3ae78922-f654-4165-a912-548491b2d74f-1

Philip. Kotler

Kevin Keller

Minnesota

For graduate and undergraduate courses in marketing management. A Succinct Guide to 21st Century Marketing Management Framework for Marketing Management is a concise, streamlined version of Kotler and Keller's fifteenth edition of Marketing Management , a comprehensive look at marketing strategy. The book's efficient coverage of current marketing management practices makes for a short yet thorough text that provides the perfect supplement for incorporated simulations, projects, and cases. The Sixth Edition approaches the topic of marketing from a current standpoint, focusing its information and strategy on the realities of 21st century marketing. Individuals, groups, and companies alike can modernize their marketing strategies to comply with 21st century standards by engaging in this succinct yet comprehensive text.

Framework for Marketing Management

1f2f1d51-c08d-4e13-bbc0-3cf01ddcecf3-1

Project Management Group

Sixth Edition

The PMBOK® Guide-Sixth Edition - PMI's flagship publication has been updated to reflect the latest good practices in project management. New to the Sixth Edition, each knowledge area will contain a section entitled Approaches for Agile, Iterative and Adaptive Environments, describing how these practices integrate in project settings. It will also contain more emphasis on strategic and business knowledge--including discussion of project management business documents--and information on the PMI Talent Triangle(tm) and the essential skills for success in today's market.

A Guide to the Project Management Body of Knowledge

162d54b3-300e-45d6-96e7-dec59a02cc4e-1

Kathy Schwalbe

Like its predecessor, this second edition builds an unparalleled foundation for tomorrow's creators and managers by providing meaningful examples of real projects, both successful and failed, and applying the lessons they teach to a sound framework in project management. Contains nine chapters exploring the nine project management knowledge areas and a 120-day trial of Microsoft Project 2000. Selected as a suggested resource for CAQ(R) Information Technology Systems exam preparation.

Information Technology Project Management

3efe5be1-e812-4cd2-87e2-3b1284d4e3c5-1

Kathy Bonk

Henry Griggs

Emily Tynes

Gently read large paperback. Former inventory stamp and checkout slip on inside first page. Clean spine. 

A Step-by-Step Guide to Working with the Media to Generate Publicity, Enhance Fundraising, Build Membership, Change Public Policy, Handle Crises, and More!

In this much needed resource, nonprofit organizations are provided with everything they need to construct solid communications campaigns that successfully promote their programs and services. This book shows readers how to select the right media, develop messages, produce printed materials, train spokespeople, use paid advertising and public service announcements, and handle negative press.

The Jossey-Bass Guide to Strategic Communications for Nonprofits

e6e330a2-6cca-4402-8eac-9ae616572dec-1

Seth Godin

Zooming, Evolution, and the Future of Your Company

Identifies the guiding principles behind creating websites that satisfy visitors and keep them coming back for more.

The Big Red Fez

de870562-8298-4774-bb41-61450c0943a5-0

K. Langer

Ex library with usual library marks and labels as shown. Pages are free of markings and page folding. Binding is tight. 

Proceedings of WOCATE Conference

Developing the interface between humans and technology involves the strategic question of how to connect innovation in teaching with the creation of value. Originating from an international conference on technology education, innovation and management, this book provides a focused overview of theoretical findings on this topic as well as starting points for practical work. It not only displays the existing level of international agreement, but also demonstrates a commitment to further development of technology education. For example, parallels between teaching innovation and the work situation in smaller firms point to a general trend toward linking value creation and education. The book presents theory and practice clearly arranged with diagrams, figures and tables.

Technology Education, Innovation, and Management

ef8ba43f-eff3-46db-9851-6fdf70e302df-1

Robert A. Donnelly

#college #instructors manual #statistics #business #management #answerkey

Michigan

Business Statistics 

06ef2846-453e-4400-ba20-a42650cad777-1

Perfect condition.  
Hardcover with dust cover
Management handbook written in comic style
Vintage 1996

The creator of Dilbert, the fastest-growing comic strip in America (syndicated in more than 900 newspapers and read by more than 60 million people), presents a hilariously biting compilation of cartoons that expose the absurdities of corporate management. Dilbert is sweeping the nation. The San Francisco Chronicle dubbed him "the cartoon hero of the workplace," saying that the strip "has its finger on the pulse of the '90s white-collar workplace." Now online, it is one of the hottest Web sites on the Internet, and more than a million copies of the Dilbert cartoon books have been sold. In this latest cartoon compilation, Dilbert's canine sidekick, the Machiavellian Dogbert, presents a breakthrough management manual to help bosses stick it to their employees. All too often, new managers make mistakes like rewarding good work with good pay, communicating clearly and improving departmental efficiency. Dogbert shows that this could have devastating results: Employees begin to expect fair treatment and compensation, productive workers show results (making the managers look bad by comparison) and the department's future budget allotment could be decreased because it spends only what it needs. Drawn from years of experience tormenting Dilbert and advising his boss, Dogbert's Top Secret Management Handbook uses pithy essays, whose points are illustrated with hundreds of comic strips, to drive home the lost cause of the employee in the workplace. It is the perfect gift for bosses and office workers everywhere.

Dogbert's Top Secret Management Handbook

43c32ce3-1653-489e-90db-bcca5a61c8b2-1

Kenneth Laudon

Jane Laudon

Computer Science

Managing the Digital Firm

Revised edition of the authors' Management information systems, [2016]

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Stephen C. Lundin; Harry Paul; John Christensen; Ken Blanchard

Fish!

Mark D. Hanna

Integrated Operations Management: Adding Value for Customers with CD

Eric Tyson; Bob Nelson

Starting a Business All-In-One for Dummies

Stephen Denning

The Leader's Guide to Storytelling

Roy R Roberg

Police Management

Jack Welch; Suzy Welch

Winning

Robert H. Wilbur

The Complete Guide to Nonprofit Management

Scott Adams

The Dilbert Principle

Philip Kotler, Kevin Keller

A Framework for Marketing Management - sixth edition

Peter Cooke; David Williamson; Wyn Jenkins; Keith Michael Moreton

Strategic Management and Business Analysis

Will Guidara

Unreasonable Hospitality

David Whetten

Developing Management Skills

Adam Josephs; Brad Rubenstein

Risk up Front

Randy Sprick

Champs

Susan H. Gebelein (Editor); Lisa A. Stevens (Editor); Carol J. Skube (Editor); David G. Lee (Editor)

Successful Manager's Handbook

Philip. Kotler; Kevin Keller

Framework for Marketing Management

Project Management Group

A Guide to the Project Management Body of Knowledge

Kathy Schwalbe

Information Technology Project Management

Kathy Bonk; Henry Griggs; Emily Tynes

The Jossey-Bass Guide to Strategic Communications for Nonprofits

Seth Godin

The Big Red Fez

K. Langer

Technology Education, Innovation, and Management

Robert A Donnelly, Jr

Business Statistics

Scott Adams

Dogbert's Top Secret Management Handbook

Kenneth Laudon; Jane Laudon

Management Information Systems