Kerry Patterson

Joseph Grenny

Ron McMillan

Al Switzler

Light Paperback (1 lb or less)

Texas

The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Crucial Conversations: Tools for Talking When Stakes Are High

f6d6e5ec-4dca-441c-a92e-1ed820447748-1

Leslie T. Giblin

Leslie Giblin

Unlock Your True Potential: "How to Have Confidence and Power in Dealing with People" by Les Giblin


💪 Master the Art of Influence:
Learn the art of persuasion and the science of understanding people. Giblin's profound insights will help you navigate conversations effortlessly, leaving a lasting impact on everyone you meet. Gain the upper hand in negotiations, social gatherings, and professional settings.

✨ Boost Your Self-Esteem:
Say goodbye to self-doubt and hello to unshakeable confidence. Giblin's practical advice and real-life examples will guide you toward embracing your uniqueness, fostering self-love, and projecting an aura of confidence that commands respect.

🌟 Why This Book Will Change Your Life:
Les Giblin's expertise shines through every page, offering you a masterclass in human interaction. Whether you're aiming to expand your influence on TikTok or seeking personal growth, this book is a game-changer. It's not just about what you say; it's about how you say it, and Giblin shows you the way.


Discusses basic aspects of human nature, explains how to make other people feel important, and includes advice on improving one's communications skills

How to Have Confidence and Power in Dealing with People

def62820-79c0-4d67-b75f-fb3c57f5d38f-1

Elliot King

Russell Cook

Mitchell Tropin

Paperback (1 to 2 lbs)

Connecticut

Currents in Communication

f2895bab-5a6a-4f7f-9b46-f340a5ddaead-0

Michigan

Business & Economics

Foundations in Written Communication 

Heavy Paperback (2 to 4 lbs)

Washington

English

College English & Business Communication

a0bcdb32-80a8-4003-bc6f-ac52fa259b72-1

Julia T. Wood

Some moisture damage but thouroughly useable 

Idaho

An Introduction to the Field of Communication

COMMUNICATION MOSAICS: AN INTRODUCTION TO THE FIELD OF COMMUNICATION combines the author's signature first-person narrative style and popular student commentaries with thoroughly up-to-date research, theories, and technological information to provide both an overview of the field and a practical guide you can immediately use to improve your personal, professional, and public communication skills. By beginning with introductions to the basic processes and skills central to all communication contexts and then moving on to how we apply these aspects of communication in specific contexts such as interpersonal and public speaking, the text shows you the importance of developing your communication skills and gives you the hands-on tools you need to become a more effective communicator. Jump into the dynamic world of communication in the 21st century with COMMUNICATION MOSAICS! Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Communication Mosaics

668c7402-11bf-4dfe-b99d-8478b7ad21f0-1

Kitty O. Locker

Jo Mackiewicz

Donna S. Kienzler

Oversized Paperback (4 to 6 lbs)

Pennsylvania

Business and Administrative Communication is flexible, specific, interesting, comprehensive, and up-to-date. The twelfth edition takes a situational approach to audience, purpose and context, empowering students to shape their messages appropriately for all channels and purposes. Flexible You choose the chapters and exercises that best fit your needs: in-class exercises, messages to revise, problems with hints, and cases presented as they would arise in the workplace. Many problems offer several options: small group discussions, individual writing, group writing, or oral presentations. Specific 12e retains specificity in its strategies, guidelines, and examples. It includes both annotated examples and paired good and bad examples. Interesting Anecdotes and examples from a variety of fields show business communication at work. Comprehensive 12e covers international communication, communicating across cultures, ethics, collaborative writing, organisational cultures, visuals and data displays, technology, and more. Assignments allow students to practice dealing with international audiences or coping with ethical dilemmas. Analyses of sample problems prepare students to succeed in assignments. BAC Is Up-to-Date The 12th edition of BAC incorporates the latest business communication research and cases.

ISE Business and Administrative Communication

30dec687-86c2-412e-95bb-aaf3dd7298a6-0

New York

Computer Science

How to Design Intuitive, User Centered Interfaces by Focusing on Effective Communication

User interface design is a challenging, multi-disciplinary activity that requires understanding a wide range of concepts and techniques that are often subjective and even conflicting. Imagine how much it would help if there were a single perspective that you could use to simplify these complex issues down to a small set of objective principles. In UI is Communication, Everett McKay explains how to design intuitive user interfaces by focusing on effective human communication. A user interface is ultimately a conversation between users and technology. Well-designed user interfaces use the language of UI to communicate to users efficiently and naturally. They also recognize that there is an emotional human being at the other end of the interaction, so good user interfaces strive to make an emotional connection. Applying what you learn from UI is Communication will remove much of the mystic, subjectiveness, and complexity from user interface design, and help you make better design decisions with confidence. It's the perfect introduction to user interface design.

UI Is Communication

3ad9d28b-1d95-4039-9370-4b23640e936a-1

Ron Smith

Good condition; no writing on inside; needed for comm 187 @UCLA

California

Utilizing dozens of new case studies taken from everyday experiences of reporters at both large and small newspapers and TV stations, this book explores the practical ethical issues involved in developing sources, coming to terms with objectivity, and bringing compassion to the pressures of journalism.

Ethics in Journalism

98a2c31d-3630-4e6f-bb06-0de6eef0c110-1

Pollan

No writing. No highlighting. No damage. Shows normal signs of use. 

Nevada

What to Say to Get What You Want in Life's Toughest Situations, Completely Revised and Updated (Custom for Skillpath)

What to say to get what you want in life's toughest situations Communicating bad news Dealing with problem people Mending damaged relationships Negotiating your wants and needs Standing up for yourself Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach—and the actual words—to use. The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 125 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior. From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.

Lifescripts

9a6d2cea-f148-4394-862e-a06d35cecaeb-1

Douglas Stone

Bruce Patton

Sheila Heen

Roger Fisher

How to Discuss What Matters Most

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Difficult Conversations

7c0ab48d-b1c1-4971-a3e5-685ab5768557

Paul Watzlawick

Janet Beavin Bavelas

Don D. Jackson

Unread (new), just a little corner wear from being shelved.

Massachusetts

A Study of Interactional Patterns, Pathologies and Paradoxes

The properties and function of human communication. Called “one of the best books ever about human communication,” and a perennial bestseller, Pragmatics of Human Communication has formed the foundation of much contemporary research into interpersonal communication, in addition to laying the groundwork for context-based approaches to psychotherapy. The authors present the simple but radical idea that problems in life often arise from issues of communication, rather than from deep psychological disorders, reinforcing their conceptual explorations with case studies and well-known literary examples. Written with humor and for a variety of readers, this book identifies simple properties and axioms of human communication and demonstrates how all communications are actually a function of their contexts. Topics covered in this wide-ranging book include: the origins of communication; the idea that all behavior is communication; meta-communication; the properties of an open system; the family as a system of communication; the nature of paradox in psychotherapy; existentialism and human communication.

Pragmatics of Human Communication

ec939ecc-f0d0-4faa-bb7b-699b91061efb-1

Joseph A. Devito

Human Communication essential book. It is in acceptable condition as it contains some highlighted text. Pages are in good condition. 

Social Studies

The Basic Course

Human Communication

c9506686-32ed-4c83-917b-1aa3e3a37346-0

Catherine H. Palczewski

Victoria Pruin DeFrancisco

Danielle McGeough

Fair condition used wear tear paperback communication 

North Carolina

A Critical Introduction

Gender in Communication: A Critical Introduction embraces the full range of diverse gender identities and expressions to explore how gender influences communication, as well as how communication shapes our concepts of gender for the individual and for society. This comprehensive gender communication book is the first to extensively address the roles of religion, the gendered body, single-sex education, an institutional analysis of gender construction, social construction theory, and more. Throughout the book, you are equipped with critical analysis tools you can use to form your own conclusions about the ever-changing processes of gender in communication. New to the Third Edition: Current examples in the chapter openers illustrate how a critical gendered lens is necessary and useful by discussing recent events, such as Jon Stewart’s critique of the outcry over a J. Crew ad, reactions to Serena Williams’s body, photos of a young boy who likes to wear dresses, and the use of Photoshop to create thigh gaps. Updated chapters on voices, work, education, and family reflect major shifts in the state of knowledge. Expanded sections on trans and gender non-conforming identities reflect changes in language. All other chapters have been updated with new examples, new concepts, and new research. More than 500 new sources have been integrated throughout, and new sections on debates over bathroom bills, intensive mothering, humor, swearing, and Title IX have been added. “His” and “her” pronouns have been replaced with “they” in most cases, even if the reference is singular, in an effort to be more inclusive.

Gender in Communication

20580b05-c72f-4bf3-ad36-0f6baf5c0007-1

Nina-Jo Moore

Mark Hickson

Don W. Stacks

Excellent overview of this fascinating field of study. Older edition but texts do not change much from one edition to another. New condition #Communication #nonverbal #commstudies #social #socialpsychology #bodylanguage

Oregon

Studies and Applications

Nonverbal Communication, Fifth Edition is a sophisticated introduction to communicating nonverbally, meant for upper-level courses in either communication or psychology departments. The breadth of coverage sets it apart, addressing issues like including body alterations, biofeedback, and olfactics, which are not always included in other nonverbal communication textbooks. Appealing to the student's need for real-world examples and uses, while also highlighting theory, Nonverbal Communication consistently illustrates the applications of theory, while emphasizing the research basis of nonverbal communication throughout. For the new edition, research has been updated to reflect the latest developments in nonverbal communication, and the Observational Study feature has also been revised throughout.

Nonverbal Communication

adca36e8-6ff2-4f6d-9235-338a652d52d9-1

Includes unopened access code. Should be able to self-study with quizzes, practice questions, etc. Study of #nonverbal messages is important in any #profession #improve your ability to read human behavior.#nonverbalcomm #nonverbalcommunication #textbook #paperback #Communication #commstudies #neurodivergent 

This introductory text is designed for courses in nonverbal communication. Using the cross-disciplinary approaches of speech and social psychology, Knapp and Hall center on how nonverbal communication research affects a wide variety of academic interests. It is the most comprehensive, most readable compendium of research and theory on nonverbal communication available. It is the standard reference in this area.

Nonverbal Communication in Human Interaction

66d4183c-2830-4678-9134-1021826b01b6-1

No damage. Yellow highlighter markings throughout the book. See photos. Black ink library book stamp on first page of book. Inventory sticker on cover/binding.See Photos.

Personality Styles in Business, Therapy, Medicine, Spirituality and Daily Lite

ENNEAGRAM APPLICATIONS

77669059-3c75-4ff3-bcdd-bd83ad64af12-0

Kathryn Sue Young

Howard Paul Travis

Florida

Skills, Choices, and Consequences

Every day we communicate in our professional and personal lives to initiate or improve relationships, get what we want, function in teams, and learn new things. The success of these interactions depends on the ability to be effective in conveying messages. The Fourth Edition of this widely used text presents indispensible skills to encode and decode messages, guiding readers to develop their own communication style. Retaining its concise yet comprehensive coverage, the latest edition explores digital-age communication techniques and includes sections on communication privacy management theory and affection exchange theory.Oral Communication, 4/E presents a wide range of introductory topics in an afford-able, straightforward, and fun format. Each chapter opens with clear learning objectives and ends with key terms and discussion questions. Interactive exercises throughout the book engage readers as they are asked to reflect on previous experiences, experiment with tools provided to them in the text, react to hypothetical scenarios, and think critically. Readers will benefit from professional sidebars that illustrate how academic concepts fit into the careers they will soon enter.

Oral Communication

e0b48a33-a7f4-4853-a295-5a860517cafc-0

Bu Zhong

I bought this used, so it’s worn and has markings; however, it is still legible and usable!

Trends and Theories

Examines the social media mechanism and how it is transforming communication in an increasingly networked society Social Media Communication: Trends and Theories explores how social media is transforming the way people think and behave. Providing students with an in-depth understanding of the mechanism underlying social media, this comprehensive textbook uses a multidisciplinary approach to examine social media use in a wide range of communication and business contexts. Each chapter is based on original research findings from the author as well as recent work in communication studies, neuroscience, information science, and psychology. Divided into two parts, the text first describes the theoretical foundation of social media use, discussing the impact of social media on information processing, social networking, cognition, interpersonal and group communication, the media industry, and business marketing. The second half of the book focuses on research-based strategies for effectively using social media in communication and business such as the news industry, heath care, and social movements. Offering detailed yet accessible coverage of how digital media technology is changing human communication, this textbook: Helps readers make the best use of social media tools in communication and business practices Introduces more than a dozen theories in the areas of communication, psychology, and sociology to highlight the theoretical frameworks researchers use in social media studies Identifies a variety of trends involving social media usage, including the app economy and patient care Addresses the relation between social media and important contemporary topics such as cultural diversity, privacy, and social change Presents 14 imperative social media topics, each with the power to change the ways you see and use social media Social Media Communication: Trends and Theories is the perfect textbook for undergraduate and graduate courses in communication, business, journalism, business, and information science and technology. It is also an invaluable resource for researchers, educators, journalists, entrepreneurs, and professionals working in media management, advertising, public relations, and business marketing.

Social Media Communication

9780e8ae-dc44-473e-980c-81cf1c6c0adf-1

Carol M. Lehman

Debbie D. DuFrene

Oversized Hardcover (4 to 6 lbs)

For more than six decades, Lehman and DuFrene's BUSINESS COMMUNICATION has established itself as the authoritative standard in the field. Marked by a concise, coherent writing style; enriched with an abundance of model documents; and organized around a unique and effective Strategic Forces Model that translates communication theory into applied best practices, the text has consistently proven its value to both instructors and students. The new Sixteenth Edition is a dynamic response to ongoing changes in technology, organizations, the business marketplace, and the global economy. In today's fast-paced business environment, communicating effectively with multiple audiences is more essential and more challenging than ever. BUSINESS COMMUNICATION, Sixteenth Edition, leads the way in preparing students to rise to this challenge, combining a strong emphasis on sound writing principles with practical coverage of real-world spoken, electronic, and written communication situations and strategies that play a vital role in modern business. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Business Communication

ff402596-fbb2-49c1-abf5-d342cd9592cd-0

William O. Haynes

Michael J. Moran

Rebekah H. Pindzola

South Carolina

Communication Disorders in Educational and Medical Settings is a useful guide for the speech-language pathologist in working with other professionals in school and medical environments and includes practical suggestions for involvement of these professionals in the assessment and remediation process. This valuable resource will help speech-language pathologist students gain an appreciation of the variety of roles and responsibilities they will take on in educational and medical settings and how to work with educational and health professionals.This text is also helpful for health professions practitioners and educational professionals to gain basic knowledge of the nature of various communication disorders and become aware of how they might play a role in the treatment process in collaboration with the speech-language pathologist. Whether you are an educator, health professional or speech-language pathologist, you will find this accessible introduction to the field of communication disorders to be exciting, interesting and relevant to your future work.Features:- Presents a broad coverage of the field of communications disorders, yet remains at an accessible introductory level- Focuses on work settings and collaboration- Provides suggestions for teachers and health professionals on how to deal with patients who have communication disorders and how to cooperate with the SLP- Covers themes highlighting assessment information, treatment overviews, tips for educators, and tips for health care professionals - Addresses educational impacts of speech/language problems as well as coverage of quality of life issues across the life span for each communication disorder- Useful to a wide range of professionalsInstructor Resources: PowerPoint Slides, and a TestBank with Multiple Choice, Fill-in-the-blank and Discussion Questions

Communication Disorders in Educational and Medical Settings

a389e6e7-e24b-4d2c-b7bd-5f6f38c6418b-1

Ronald B. Adler

George Rodman

Athena du Pré

For more than three decades, Understanding Human Communication has been the best-selling text for the Human Communication course. Solidly grounded in scholarship, it provides students with the insights and skills to succeed in today's changing world. This new edition includes updated coverage
of culture, gender, social media, and technology to reflect today's scholarship and popular culture.

Understanding Human Communication

9ceaec82-2c80-4887-b0fb-0be5a94704d7-1

Jorge Olenewa

Readers learn about the most popular wireless data communications technologies in use today as GUIDE TO WIRELESS COMMUNICATIONS, 4Ed examines Bluetooth, ZigBee, Wi-Fi, cellular and satellite communications while providing a broad industry perspective. Readers develop a solid base of knowledge in Wireless Personal Area Networks (WPANs), Wireless Local Area Networks (WLANs), Wireless Metropolitan Area Networks (WMANs), and Wireless Wide Area Networks (WWANs) to better understand the most popular wireless communications available today. This book’s comprehensive approach to wireless communication technology provides the solid background readers need to prepare for a future career in today’s information and communications technology field. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Guide to Wireless Communications

b3dc1656-1382-45b0-84c8-69951d38081a-0

#Communication #Technical#WRITING #paperback #Design#Centric#Approach

Utah

Technical Communication A  Design-Centric Approach 

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Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler

Crucial Conversations: Tools for Talking When Stakes Are High

Leslie T. Giblin; Leslie Giblin

How to Have Confidence and Power in Dealing with People

Elliot King; Russell Cook; Mitchell Tropin

Currents in Communication

Brian Gogan

Foundations in Written Communication

Sue Camp

College English & Business Communication

Julia T. Wood

Communication Mosaics

Kitty O. Locker; Jo Mackiewicz; Donna S. Kienzler

ISE Business and Administrative Communication

Everett N. McKay

UI Is Communication

Ron Smith

Ethics in Journalism

Pollan

Lifescripts

Douglas Stone; Bruce Patton; Sheila Heen; Roger Fisher

Difficult Conversations

Paul Watzlawick; Janet Beavin Bavelas; Don D. Jackson

Pragmatics of Human Communication

Joseph A. Devito

Human Communication

Catherine H. Palczewski; Victoria Pruin DeFrancisco; Danielle McGeough

Gender in Communication

Nina-Jo Moore; Mark Hickson; Don W. Stacks

Nonverbal Communication

Mark L. Knapp; Judith A. Hall

Nonverbal Communication in Human Interaction

Clarence Thomson and Thomas Condon

ENNEAGRAM APPLICATIONS

Kathryn Sue Young; Howard Paul Travis

Oral Communication

Bu Zhong

Social Media Communication

Carol M. Lehman; Debbie D. DuFrene

Business Communication

William O. Haynes; Michael J. Moran; Rebekah H. Pindzola

Communication Disorders in Educational and Medical Settings

Ronald B. Adler; George Rodman; Athena du Pré

Understanding Human Communication

Jorge Olenewa

Guide to Wireless Communications

Jon Balzotti

Technical Communication A Design-Centric Approach