Philip B. Crosby

Light Paperback (1 lb or less)

The Art of Making Quality Certain

Quality Is Free

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Hitoshi Kume

Paperback (1 to 2 lbs)

This text is highly recommended for managers and serious students of quality. Major US companies issue this reference and training manual to all managers during their quality training. This volume is also very valuable as a stand-alone reference on using statistics with a business and quality perspective.

Statistical Methods for Quality Improvement

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Jerald M. Jellison

How to successfully implement change in an organization. 

Hardcover (1 to 2 lbs)

This action-oriented book presents the revolutionary J Curve model, which tracks people's performance, thoughts, and emotions at each of the five stages of the change process, from resistance through positive acceptance-key knowledge you need to lead your team and speed implementation. Used by leading companies such as IBM, Chevron, Toyota-Lexus, and 3M, the J Curve gives you proven tactics and tools for quickly getting employees to a positive stage on the curve. In this groundbreaking book, Jellison introduces a new approach to change-Activation. Communication and persuasion aren't enough to help people overcome their doubts and anxieties. You'll put these Activation techniques to work immediately as you learn how to Communicate at ground level-breaking change down into doable steps so people can achieve the goal Front-load rewards-motivating people to persist through the most difficult phases of change Create accountability-linking performance to larger organizational goals Personalize praise-tailoring approval to individuals to motivate higher levels of performance Managing the Dynamics of Change presents an innovative method for getting employees to quickly commit to change efforts and simultaneously ramp up their performance. Drawing upon his extensive field research and consulting experience with Fortune 500 companies, Jerald Jellison, Ph.D. reveals how effective change occurs and shows you how to manage your employees' reaction to change, engage your team's emotions and actions, and move employees up the curve as fast as possible.

Managing the Dynamics of Change: the Fastest Path to Creating an Engaged and Productive Workplace

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Dave Ramsey

Just got an extra copy for a gift!! Never opened! 

Light Hardcover (1 lb or less)

Iowa

A Proven Plan for Financial Fitness

A strategy for changing attitudes about personal finances covers such topics as getting out of debt, the dangers of cash advances and keeping spending within income limits.

The Total Money Makeover

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Quint Studer

Purpose, Worthwhile Work, Making a Difference

For many who work in health care today, overwhelming business pressures and perceived barriers to change have nearly extinguished the flame of their passion to help others. In this book, Quint Studer sparks a trend toward purpose, worthwhile work, and making a difference in the health care profession. He shares his personal story and teaches the reader how to apply specific prescriptive tools and practices to create and sustain a world-class organisation. "Hardwiring Excellence" is a huge success, changing the way countless physicians and their teams operate.

Hardwiring Excellence

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Michael Hammer

The Reengineering Revolution

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Ken Imler

Get it Right

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James Champy

A Manifesto for Business Revolution

Reengineering the Corporation, the international bestseller is the pioneering book on the most important topic in business circles today: reengineering--the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy show how some of the world's premier corporations are reengineering to save hundreds of millions of dollars a year, achieve unprecedented levels of customer satisfaction, and speed up and make more flexible all aspects of their operations.

Reengineering the Corporation

54b8f6c7-e742-4275-a477-fd3d53bc7893-1

Tom Golisano

Mike Wicks

A Self-Made Billionaire's No-Nonsense Guide for Entrepreneurs

No-nonsense lessons on what it takes to build a successful business. "If you are an entrepreneur or owner with a burning desire to do better, this is one book you need to get." - Small Business Trends Tom Golisano understands the fears, risks, and challenges small-business owners face every day--he's lived it. He has launched and grown his own highly successful businesses and mentored dozens of entrepreneurs, helping them build their own successful companies. Built, Not Born shows readers: How going against the grain can be a great strategy for finding business opportunities and why it pays to question conventional wisdom. Why the pregnant pause can be an effective weapon in negotiations and when interviewing potential employees. Why a prenuptial or even a postnuptial agreement is critical to any business owner. What potential buyers and funding sources look for, and the best way to present a business plan. And finally, the key growth and leadership strategies that have helped Paychex sustain its incredible level of growth and profitability. X

Built, Not Born

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Mark C. Perna

 Bridge the gap with answering the why generation! This book is in new condition!

Unleashing Passion, Purpose, and Performance in Younger Generations

Bridge the Gap and Reach the Why Generation 



If you've ever struggled to motivate the young people in your sphere of influence, Answering Why is the game-changer you've been looking for. From the urgent skills gap crisis to the proven strategies to inspire our youngest generations, Answering Why addresses the burning questions faced by educators, employers, and parents everywhere.



Author, CEO, and generational expert Mark C. Perna shares his wide experience and profound success as both a single dad and performance consultant for education and workforce development across North America. Readers will be empowered to:

* Embrace the branch-creak crisis moments of life

* Make meaningful, productive connections with the Why Generation (anyone under 40 today)

* Bring relevance, self-discovery, and passion to the learning process



The Why Generation is asking a serious question, and it's time to answer it. This book will help awaken the incredible potential of young people everywhere and spur them to increased performance on all fronts, so they can make a bigger difference--which is exactly what they want. 

Answering Why

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Michael Lewis

Virginia

Inside the Doomsday Machine

The author examines the causes of the U.S. stock market crash of 2008 and its relation to overpriced real estate, bad mortgages, shareholder demand for excessive profits, and the growth of toxic derivatives.

The Big Short

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Heriberto Araujo

Catherine Mansfield

Juan Pablo Cardenal

Hardcover w/ the dust jacket a bit faded and wrinkled and other imperfections. Otherwise book in good condition.

Mississippi

The Pioneers, Traders, Fixers and Workers Who Are Remaking the World in Beijing's Image

Examines the unprecedented growth of China's economic investment in the developing world, its impact at the global level, and the role of the Chinese people in their nation's foreign economic policy.

China's Silent Army

d0ebd31c-af00-49fc-92d0-863aad7f4bfd-0

Frank Maselli

Heavy Hardcover (2 to 4 lbs)

Minnesota

10 Strategies for Networking with Top Clients and Centers of Influence

It's Time For The TRUTH! One of the greatest lies you've ever been told in your career is, "Referrals are easy. All you have to do is ask for them!" In fact, getting referrals from your top clients and centers of influence like accountants and attorneys may be the most difficult thing you ever do. If you are like most advisors, you've been using the same worn out techniques for decades and they don;t work. Even worse, they may be sending your best people the wrong message about you, your business and your stature as a professional. It's time to learn a new way...a powerful process for making referrals a core part of your business. No more "begging for names" or clever conversational Kunf Fu. No more clumsy and aggressive techniques that make you look like a slick salesman. Welcome to the new world of the professional referral where your understanding of the client will bring your entire business up to a new level of success and enjoyment.

REFERRALS, the Professional Way

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Harvey Mackay

Job Secrets No One Else Will Tell You

Use Your Head to Get Your Foot in the Door

676c9153-ab30-4ded-b77f-fd871a7b3809-0

Stephen R. Covey

Heavy Paperback (2 to 4 lbs)

The author invites business readers to center their professional lives around principles of excellence and quality and discusses the six conditions of effectiveness and the patterns of organizational excellence

Principle Centered Leadership

1ef7e873-aa04-474b-ac53-1851be295be7-1

Robert Slater

Some minor wear and tear on paper cover insert of hardcover novel

Oversized Hardcover (4 to 6 lbs)

Jack Welch is indisputably the most effective CEO in America today and has been for the past two decades. Robert Slater concentrates on Welch's present-day business strategies and his vision for the future in Jack Welch and the G.E. Way.

Jack Welch and the G. E. Way: Management Insights and Leadership Secrets of the Legendary CEO

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Peter S. Pande

Robert P. Neuman

Roland R. Cavanagh

Missing paper cover insert of hardcover novel, includes some pen marks/underlining in a few pages and has stickers from previous used ownership

An implementation blueprint for Six Sigma. --

The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance

5b92643c-cb17-4024-821a-43533dc3334e-1

Thomas L. Friedman

Oliver Wyman

Some minor wear on paper cover insert of hardcover novel

A Brief History of the Twenty-First Century

Offers a concise history of globalization, discussing a wide range of topics, from the September 11 terrorist attacks to the growth of the middle class in both China and India.

The World Is Flat

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Steven D. Levitt

Stephen J. Dubner

Global Cooling, Patriotic Prostitutes, and Why Suicide Bombers Should Buy Life Insurance

SuperFreakonomics

7dfd1706-9426-438c-8cff-4dd5c3193ea3

Robert T. Kiyosaki

Sharon L. Lechter

Some minor wear and tear on paper cover insert of hardcover novel, including a sticker on the binding from previous used ownership

Why the Biggest Stock Market Crash in History Is Still Coming... and How You Can Prepare Yourself and Profit from It!

Explains how Baby Boomers can look forward to a profitable retirement by presenting a detailed financial plan to help them prepare for the worst and avert a long-term financial crisis. 200,000 first printing.

Rich Dad's Prophecy

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Zig Ziglar

Some minor wear on paper cover insert of hardbook novel, including a tear in the lower left hand corner

The Ultimate Handbook for the Complete Sales Professional

Want to be on top in your sales career?

How do you succeed in the profession of selling―while also maintaining your sanity, avoiding ulcers and heart attacks, continuing in a good relationship with your spouse and children, meeting your financial obligations, and preparing for those "golden years,"―and still have a moment you can call your own?

Zig Ziglar shows you how, sharing information, direction, inspiration, laughter, and tears that will help you make the necessary choices for a balanced life―personal and professional.

Selling is a magnificently rewarding and exciting profession. It is, however, more than a career. It is a way of life―constantly changing and always demanding your best. In Ziglar on Selling, you'll discover the kind of person you are is the most essential facet in building a successful professional sales career. You've got to be before you can do.

"I will see you at the top―in the world of selling."―Zig Ziglar

Ziglar on Selling

747dc4f5-9911-4299-adbc-06e6524543a9-1

Marilyn Crockett

Diane T. Felenstein

Dale Burg

Texas

Is Your Financial Future Safe? What Every Woman Should Know

A complete financial guide by women for women that explains the secrets of managing money.

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Philip B. Crosby

Quality Is Free

Hitoshi Kume

Statistical Methods for Quality Improvement

Jerald M. Jellison

Managing the Dynamics of Change: the Fastest Path to Creating an Engaged and Productive Workplace

Dave Ramsey

The Total Money Makeover

Quint Studer

Hardwiring Excellence

Michael Hammer

The Reengineering Revolution

Michael Hammer

The Reengineering Revolution

Ken Imler

Get it Right

Michael Hammer; James Champy

Reengineering the Corporation

Tom Golisano; Mike Wicks

Built, Not Born

Mark C. Perna

Answering Why

Michael Lewis

The Big Short

Heriberto Araujo; Catherine Mansfield; Juan Pablo Cardenal

China's Silent Army

Frank Maselli

REFERRALS, the Professional Way

Harvey Mackay

Use Your Head to Get Your Foot in the Door

Stephen R. Covey

Principle Centered Leadership

Robert Slater

Jack Welch and the G. E. Way: Management Insights and Leadership Secrets of the Legendary CEO

Peter S. Pande; Robert P. Neuman; Roland R. Cavanagh

The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance

Thomas L. Friedman; Oliver Wyman

The World Is Flat

Steven D. Levitt; Stephen J. Dubner

SuperFreakonomics

Robert T. Kiyosaki; Sharon L. Lechter

Rich Dad's Prophecy

Zig Ziglar

Ziglar on Selling

Frank Maselli

REFERRALS, the Professional Way

Marilyn Crockett; Diane T. Felenstein; Dale Burg

The Money Club