Timothy J. Houghton

Peggy M. Houghton

Paperback (1 to 2 lbs)

Missouri

Students seem to have similar questions and misunderstandings when it comes to following a particular style's prescribed format. What is the proper punctuation? Which type of business document should be utilized? What is the correct format style? How are notes and bibliographies cited? How is a table formatted properly? In response, the authors developed this book to simplify the writing experience for students adhering to the rules for writing in this particular format. The intent of the handbook to is supplement The Gregg Reference Manual (10th edition). It is provided as a condensed version of the actual manual. It is not intended to replace the manual but rather to reduce its length and complexity, making it easier for students to reference common writing issues.

Gregg Reference Manual: the Easy Way! (10th Edition)

eb6559e5-ea36-4551-a95b-af93065621bb-0

Light Hardcover (1 lb or less)

Pennsylvania

I Moved Your Cheese 

Light Paperback (1 lb or less)

Virginia

Customers For Life 

John F. Love

All pages are yellowed, I tried to show it best in the pictures. 

Behind the Arches

McDonald's GOLDEN ARCHES is the story of an American business success, a company that proved the value of hard work, ingenuity, trial and error, and gut instincts. Business writer John F. Love tells the astonishing story of the people and the strategies, the innovation and the brilliance that turned a single hamburger stand into the multibillion-dollar corporation that has influenced the very culture of America - and the world.The trendsetting advertising campaigns and revolutionary marketing focus that have translated into huge profits.The ambitious and astoundingly successful expansion into untapped foreign markets including Russia, China, Eastern Europe and the Far East.The emphasis on environmentally sound paper packaging and new health-conscious products that reflect changing lifestyles.and much more..

McDonald's

143f1c27-6eef-43c2-a31b-8da3934c58a9-1

In this inspirational handbook, the discoveries of Donald O. Clifton, the grandfather of positive psychology, show how the briefest interactions affect people's relationships, productivity, health, and longevity. 100,000 first printing.

How Full Is Your Bucket? Expanded Anniversary Edition

cc8acc9a-d73e-4ae1-8cda-2274614ce0eb-1

Michael L. Tushman

Charles A. O'Reilly

Tushman and O'Reilly examine how leadership, culture, and organizational architectures can be both important facilitators of innovation and, not uncommonly, formidable obstacles. They demonstrate how to clarify today's critical managerial problems, use culture and commitment to promote innovation and implement strategy, and deal with changing innovation requirements as organizations evolve.

California

A Practical Guide to Leading Organizational Change and Renewal

Winning through Innovation reveals why short-term corporate success often increases the chance of long-term failure. Drawing on lessons from firms worldwide, this book is the first to provide systematic tools that managers can begin using today to gain practical insights for overcoming the success syndrome, managing innovation, and developing action plans to attain-and maintain-industry leadership. Michael L. Tushman is the MBA Class of 1942 Professor of Business Administration at Harvard Business School. Charles A. O'Reilly III is the Frank E. Buck Professor of Human Resources Management and Organizational Behavior at Stanford University Graduate School of Business.

Winning Through Innovation

d9de3c3f-4a89-46e6-9068-4e43e5d7a137-0

STILL the Proven Way to Personalize Sales and Achieve Astounding Results

A master of customer service reveals his secrets for developing long-lasting business relationships and customer loyalty. "We shower our customers with attention. There's no doubt in my mind that our philosophy can be applied to selling just about anything -- from aircraft engines to beanbags." (Jack Mitchell) The only way to stay in business is with customers, and Jack Mitchell knows how to attract them, and how to keep them. He has a deceptively simple but winning relationship approach to customer service -- that a relationship is at the heart of every transaction. Jack's business philosophy is based on "hugs" -- personal touches that impress and satisfy the customer, such as: -- Remembering the name of your customer's dog -- Calling a customer to make sure he's satisfied after a purchase -- Having a "kids' corner" with TV, books, and treats -- Knowing your customers golf handicap -- Introducing customers to business contacts -- Letting your customer use your office to make a personal phone call This is a proven theory -- hugging works! Mitchells/Richards achieves among the highest margins in its industry, as well as amazing customer loyalty. Complete with anecdotes that exemplify outstanding customer service, Hug Your Customers shows how any business can adapt this hugging philosophy to attract great staff, lower marketing costs, and maintain higher gross margins and long-term revenues. At a time when customer service has become the difference between success and failure, Hug Your Customers shows how Jack's one-of-a-kind philosophy brings the results you're looking for.

Hug Your Customers

ae9ebe8a-e398-4fd6-9bee-6febbd55a64d

Martin Mayer

Clean, minor jacket wear, corner of jacket displaying price is snipped because it was a gift. 

Hardcover (1 to 2 lbs)

Maryland

Who Plays, Who Risks, Who Gains, Who Loses

Markets

c8571102-cdab-4dfe-942b-67b93767d993-0

Robert W. Keidel

Moderate wear on jacket, pages clean and unmarked. 

Designs for Working and Winning Together

Corporate Players

ba55bec4-2571-4506-8019-bd1b4bb09552-0

Damion Lupo

The Gold Bullion Guy

The Quick and Dirty Guide to Gold and Silver

a64296f1-ec83-4497-9789-5b771cec1bc9-1

How to Get Checkbook Control of Your 401k Rollover Money Now!

The QRP Book

a9a3242f-2f85-4403-95c7-d206b481e306-1

Arianna Huffington

Wisconsin

The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder

Looks beyond power and money, the traditionally accepted measures of success, to elaborate on the importance of a third metric--the nurturing of well-being, wisdom, and compassion to create a healthy work-life balance.

Thrive

e3ff0df0-907e-489e-9d95-ef884f566b98-1

Sharon Armstrong

Illinois

Whether you are a newly promoted manager, a seasoned business owner, or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. The Essential HR Handbook is a quick-reference guide that sheds light on the issues that keep managers up at night. It is filled with information, tools, tips, checklists, and road maps to guide managers and HR professionals through the maze of people and legal issues, from recruiting and retaining the best employees to terminating poor performers. With this book, You'll learn how to effectively and efficiently: Individually manage each employee, starting on his or her first day. Manage a multi-generational workforce. Appraise job performance. Coach and counsel. Provide equitable pay, benefits, and total rewards strategies. Identify legal pitfalls and stay out of court. The Essential HR Handbook is the one HR guide every manager needs on his or her desk!

The Essential HR Handbook

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#hardcover #nonfiction #business #financial #finance 

Colorado

New Chapters on Marriage, Singles, Kids and Families

With the help of a #1 New York Times bestselling author and finance expert, set your finances right with these updated tactics and practices Dave Ramsey knows what it's like to have it all. By age twenty-six, he had established a four-million-dollar real estate portfolio, only to lose it by age thirty. He has since rebuilt his financial life and, through his workshops and his New York Times business bestsellers Financial Peace and More than Enough, he has helped hundreds of thousands of people to understand the forces behind their financial distress and how to set things right-financially, emotionally, and spiritually. In this new edition of Financial Peace, Ramsey has updated his tactics and philosophy to show even more readers: • how to get out of debt and stay out • the KISS rule of investing—"Keep It Simple, Stupid" • how to use the principle of contentment to guide financial decision making • how the flow of money can revolutionize relationships With practical and easy to follow methods and personal anecdotes, Financial Peace is the road map to personal control, financial security, a new, vital family dynamic, and lifetime peace.

Financial Peace Revisited

b908d080-0fb5-4349-840c-1764c91469da-1

Suze Orman

USA Today has called Suze Orman "a force in the world of personal finance." For years, Suze has anticipated what you need to know and want to know about your money. Her books, radio and television shows, columns, and newsletter about personal finance have helped millions of people like you turn their financial lives around. The author of three consecutive runaway New York Times bestsellers, Suze is renowned for her unique brand of financial savvy, tell-it-like-it-is honesty, and dynamic motivational style, which propels her readers and audiences to change the course of their financial destiny. In this groundbreaking book, she continues to transform your relationship with money.

Never before has there been a money book and life guide like The Laws of Money, the Lessons of Life. In a natural evolution of Suze's authoritative view of the world of money, and characterized by her straight talk, warmth, and humor, The Laws of Money, the Lessons of Life reveals a revolutionary new paradigm of personal finance. The 5 Laws of Money are vital principles that you need to know whether you are old or young, male or female, with or without money, a novice or a veteran investor. These five laws operate without exception -- at all times, in every culture -- and apply to everyone, as Suze shows in the compassionate stories adapted from real-life situations that she recounts throughout the book. And the universal truths and lessons contained within each law help you learn how to keep what you have and create what you deserve. Anyone can -- and must -- put these laws to use today in order to survive and thrive in these times of constant upheaval and financial turmoil.

The Laws of Money, the Lessons of Life provides an eminently sensible, highly effective process for gaining control over your life and your money. Through pointed questions about your attitudes toward money, with insightful financial exercises and personal guidance, Suze deciphers the false hopes and fears that keep you from making smart, confident decisions and choices about your money. Her take-charge optimism and realistic action plans will jolt you out of any financial confusion or paralysis, whether you're beginning your career or at a midpoint, planning for or already in retirement. You will learn to assess your current spending, savings, and investments, and acquire a sure sense of what you can do with the money you have and the money you want to have. A thorough guidebook is included that helps you put the laws into immediate action and see their lessons manifest in your own life.

Profound and practical, The Laws of Money, the Lessons of Life will help you get out of debt, create what you want, and protect your money, your family, and your future. With these laws as your guide, you can avoid ever being a financial victim again.

USA Today has called Suze Orman "a force in the world of personal finance." For years, Suze has anticipated what you need to know and want to know about your money. Her books, radio and television shows, columns, and newsletter about personal finance have helped millions of people like you turn their financial lives around. The author of three consecutive runaway New York Times bestsellers, Suze is renowned for her unique brand of financial savvy, tell-it-like-it-is honesty, and dynamic motivational style, which propels her readers and audiences to change the course of their financial destiny. In this groundbreaking book, she continues to transform your relationship with money.

Never before has there been a money book and life guide like The Laws of Money, the Lessons of Life. In a natural evolution of Suze's authoritative view of the world of money, and characterized by her straight talk, warmth, and humor, The Laws of Money, the Lessons of Life reveals a revolutionary new paradigm of personal finance. The 5 Laws of Money are vital principles that you need to know whether you are old or young, male or female, with or without money, a novice or a veteran investor. These five laws operate without exception -- at all times, in every culture -- and apply to everyone, as Suze shows in the compassionate stories adapted from real-life situations that she recounts throughout the book. And the universal truths and lessons contained within each law help you learn how to keep what you have and create what you deserve. Anyone can -- and must -- put these laws to use today in order to survive and thrive in these times of constant upheaval and financial turmoil.

The Laws of Money, the Lessons of Life provides an eminently sensible, highly effective process for gaining control over your life and your money. Through pointed questions about your attitudes toward money, with insightful financial exercises and personal guidance, Suze deciphers the false hopes and fears that keep you from making smart, confident decisions and choices about your money. Her take-charge optimism and realistic action plans will jolt you out of any financial confusion or paralysis, whether you're beginning your career or at a midpoint, planning for or already in retirement. You will learn to assess your current spending, savings, and investments, and acquire a sure sense of what you can do with the money you have and the money you want to have. A thorough guidebook is included that helps you put the laws into immediate action and see their lessons manifest in your own life.

Profound and practical, The Laws of Money, the Lessons of Life will help you get out of debt, create what you want, and protect your money, your family, and your future. With these laws as your guide, you can avoid ever being a financial victim again.



Texas

5 Timeless Secrets to Get Out and Stay Out of Financial Trouble

Live by these laws and you and your money will stay out of trouble. Break them and you won't. In her fourth consecutive runaway New York Times bestseller, America's most trusted personal finance expert, Suze Orman, reveals the 5 Laws of Money that apply to everyone. Whether you are young or old, whether you have put away a nice nest egg or you are in serious credit card debt, if you care about your money and your life, then you have got to know these 5 Laws of Money. Are you breaking the 5 Laws of Money? •Do you go out to eat afraid that your credit card will be declined? If so, you are breaking Law Number 1. •Are you always looking at your money in the rearview mirror and regretting what you have or have not done with it? If so, you are breaking Law Number 2. •Are you going into debt to send your kids to college? If so, you are breaking Law Number 3. •Have you leased a car, bought a home with all your available cash, or been branded with a low credit score? If so, you are breaking Law Number 4. •Do you think you will be more powerful when you have more money? If so, you are breaking Law Number 5. Once you put these 5 Laws of Money to work, your financial life will immediately start to improve. Valuable Guidebook Included With this essential guidebook, you will be able to put all five laws to work for you in your own life. After answering a few questions, you will be able to assess your financial situation, acquire a sure sense of what to do with your money or your debt, and take action to get out -- and stay out -- of financial trouble. Profound and practical, this book will jolt you out of any financial confusion or paralysis and forever alter your relationship with money.

The Laws of Money, the Lessons of Life

733bba13-78a6-4c0a-890b-6d6bca1acb3c-1

Charles S. Jacobs

Charles Jacobs

Very minor edge wear on jacket. Otherwise very good condition. Pages clean and unmarked. 

Why Feedback Doesn't Work and Other Surprising Lessons from the Latest Brain Science

The founder of the Amherst Consulting Group and managing partner of One Eighty Partners turns current management theory on its head, arguing that organizations that are able to apply brain science to their businesses will overtake the competition and enhance performance at every level. He demonstrates how relying on emotions--rather than logic--leads to better business decisions.

Management Rewired

d53ea7e5-bf03-4392-ac6a-6b88e253750f-1

Every Person's Guide to Topsy-Turvy Times

An iconoclastic and influential business analyst shares his thoughts on a variety of subjects, ranging from America's love affair with "bigness" to the important role of crisis as a learning tool. Original. 150,000 first printing.

The Pursuit of Wow!

3b4b6253-a2d2-49df-97b3-4811594eec7e-1

Leslie Dunkling

Adrian Room

Moderate jacket wear with three small indents on back (pictured), otherwise interior pages are clean. This is a fun book about money facts with illustrations, trivia. 

The Guinness Book of Money

e4c8a18f-c559-4432-9777-4a22673dfe47-0

Nicholas Boothman

Make Instant Connections That Pay off in Business and in Life

Now in paperback, revised throughout, with a timely new chapter and title--
The original How to Connect in Business in 90 Seconds or Less received praise such as: "Nick Boothman's brilliant stroke is to guarantee that within the first 90 seconds of meeting someone you'll be communicating like old trusted friends. But he doesn't stop there. This book shows how to turn those instant connections into long-lasting, productive business relationships."--Marty Edelston, publisher, BottomLine/Personal. And: "Success in business depends on effectively communicating ideas, at least as much as thinking them up, and Boothman tells us how to do that."--Matthew Bishop, The Economist.

Boothman's message is central, and in this current business climate, critical: whether selling, interviewing, or motivating a team, success depends on convincing the other person--and the quickest and best way to do that is through what he calls "rapport by design." Using the science of Neuro-Linguistic Programming (built upon body language, attitude, voice, and synchronizing behavior), Boothman shows how to create a winning first impression and, within 90 seconds, a lasting trust. Then, when those 90 seconds are up, he shows how to master the people-to-people skills that are essential to an ongoing business relationship. A new chapter added just for the paperback serves as a communication primer--drawing on his years in advertising, Boothman reveals how to make your message stand out and stick in a world that's already glutted with information.

Convince Them in 90 Seconds or Less

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New York

The Story of Modern Financial Insanity

An analysis of five financial upheavals in recent history includes coverage of the 1987 stock market crash, the internet bubble, and the current sub-prime mortgage crisis, in an anecdotal report that reveals how public knowledge differed from what was actually taking place. 100,000 first printing.

Panic!

33d92fad-b90d-4c26-a2af-a0992ca6e25c-1

A New Paradigm for Business Creativity

In a constantly evolving business landscape, companies must employ creative and adaptable solutions to remain competitive and successful. It is no longer enough to "think outside the box". To be truly innovative, corporations must be able to tap into their vast personal reserves of creativity to develop strategies and models that will work in a variety of new environments--and then implement them.
Brabandere and Iny use their years of experience with one of the leading consulting firms in the world, BCG, to give readers concrete and actionable tools for producing valuable results through practical creativity. Both intellectually sophisticated and relentlessly engaging, Thinking In New Boxes allows CEOs, managers, entrepreneurs, and small business owners to create new models that are not only original, but also timely, implementable, and within reach.

Thinking in New Boxes

7f20fdf3-31f4-4bff-a38e-a76b9cf1c6dc-1

Eric Schlosser

A look at the fast food industry in all its greasy glory. If you’re a fan of documentaries like Supersize Me or movies like The Founder, you’ll enjoy this book. 

Minor wear on binding and cover corners. Otherwise very good condition. Pages clean and unmarked. 

The Dark Side of the All-American Meal

In hisNew York Times bestseller, National Magazine Award-winning journalist Eric Schlosser charts the fast food industry's enormous impact on our health, landscape, economy, politics and culture as he transforms the way America thinks about what it eats.

Fast Food Nation

8ae3c460-a789-4900-b6ff-51e665335a9b-1

From Dairy Farmers to Toyota, How Wealth Is Built on Trust and What That Means for Our Future

"Anyone interested in understanding what makes our economy work must have this on their bookshelf." --Mark Zandi, Chief Economist, Moody's

In The Economics of Integrity, acclaimed financial journalist Anna Bernasek presents a deceptively straightforward argument: that the attributes of trust and integrity, beyond being simply virtuous ideals, are actually the bedrocks of a successful economy and culture. Bernasek has written a big-idea book with the readability of Predictably Irrational, and presents a compelling hypothesis that most of the things we take for granted in our lives depend on integrity. In the words of Dan Gross (Senior Editor, Newsweek, and author of Dumb Money: How Our Greatest Financial Minds Bankrupted the Nation), "in an era of structured finance, nano-technology, and complex business models, Anna Bernasek's timely, valuable, and highly readable book reminds us that the economy runs on something much more simple: trust."

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Timothy J. Houghton; Peggy M. Houghton

Gregg Reference Manual: the Easy Way! (10th Edition)

Deepak Malhotra

I Moved Your Cheese

Carl Sewell

Customers For Life

John F. Love

McDonald's

Tom Rath; Donald O. Clifton

How Full Is Your Bucket? Expanded Anniversary Edition

Michael L. Tushman; Charles A. O'Reilly

Winning Through Innovation

Jack Mitchell

Hug Your Customers

Martin Mayer

Markets

Robert W. Keidel

Corporate Players

Damion Lupo; The Gold Bullion Guy

The Quick and Dirty Guide to Gold and Silver

Damion Lupo

The QRP Book

Arianna Huffington

Thrive

Sharon Armstrong

The Essential HR Handbook

Dave Ramsey

Financial Peace Revisited

Dave Ramsey; Sharon Ramsey

Financial Peace Revisited

Suze Orman

The Laws of Money, the Lessons of Life

Charles S. Jacobs; Charles Jacobs

Management Rewired

Tom Peters

The Pursuit of Wow!

Leslie Dunkling; Adrian Room

The Guinness Book of Money

Nicholas Boothman

Convince Them in 90 Seconds or Less

Michael Lewis (Editor)

Panic!

Luc De Brabandere; Alan Iny

Thinking in New Boxes

Eric Schlosser

Fast Food Nation

Anna Bernasek

The Economics of Integrity