Richard North Patterson

Hardcover (1 to 2 lbs)

New York

As Senator Kerry Kilcannon campaigns in the California presidential primary, he struggles to cope with memories of his older brother's assassination during his own run for the nomination twelve years before and becomes the target of a deranged anti-abortion activist on the ultimate mission. 400,000 first printing. Tour.

No Safe Place

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Vince Aiello

Heavy Hardcover (2 to 4 lbs)

In 1980, a San Diego lawyer named DEXTER FRYE, jumped off the Coronado Bay Bridge and into history. More than 30 years later, police and government officials involved with that incident are being brutally murdered. The killer is taunting the police by advising them of his murder list and leaving a Dexter Frye business card at each murder scene. As the killings become more difficult to accomplish, the killer unknowingly enlists the assistance of a terrorist bent on bringing San Diego to its knees. The terrorist is funded by an international arms dealer and is in need of something that only the killer can provide. ROGER LEGION, the head of a prestigious San Diego insurance defense law firm, was Dexter Frye's best friend and concluded all of his files after Dexter jumped from the bridge. Legion knows some of the secrets, but not all of them. Why was Dexter Frye on that bridge? Why are these people being killed now? An attorney, a cop, a terrorist, and a killer all have something to prove. And a city, . . . is about to pay for its sins.

The Litigation Guy

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Richard Stark

Darwyn Cooke is the Eisner Award-winning writer/artist of such classics as DC: The New Frontier, Selina's Big Score, and last year's smash-hit, The Hunter. Now, Cooke is back and following up the New York Times best-selling Hunter with a heart-pounding sequel: The Outfit. After evening the score with those who betrayed him, and recovering the money he was cheated out of from the syndicate, Parker is riding high, living in swank hotels and enjoying the finer things in life again. Until, that is, he's fingered by a squealer who rats him out to the Outfit for the price they put on his head and they find out too late that if you push Parker, it better be all the way into the grave! Darwyn Cooke is an Eisner- and Emmy-winning creator whose adaptation of Richard Stark's first groundbreaking Parker novel has earned him multiple 2010 Eisner Award nominations! Parker: The Outfit is the latest offering in IDW Publishing's series of Digital Graphic Novels. We've assembled the best of favorite brands and respected creators for you to collect on your digital bookshelf. Story and art: Darwyn Cooke Editor: Scott Dunbier Features: - Page by page viewing, pinch and zoom for details - Tap user controls or swipe to turn pages - "See all" table of contents keywords: Darwyn, Cooke, Richard, Stark, Westlake, comic, graphic, novel, crime

Richard Stark's Parker: the Outfit

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Patricia B. Seybold

Ronni T. Marshak

Jeffrey M. Lewis

How to Thrive When Customers Are in Control

Focuses on the customer as the driving force behind the Internet economy and explains how customer loyalty and satisfaction can affect business success.

The Customer Revolution

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Sandra Brown

The host of a late night, call-in radio show, Paris Gibson joins forces with police psychologist Dean Malloy to identify a mysterious caller known only as "Valentino" before he can kill a woman whom he feels has wronged him, only to find herself the target of the would-be killer, who feels that Paris destroyed his relationship with his girlfriend. 600,000 first printing.

Hello, Darkness

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Michael O'Brien

Richard Crossley

Kevin T. Karlson

Heavy Paperback (2 to 4 lbs)

When many birders go out looking at shorebirds, they see a distant mud flat full of grayish brown birds in various shapes and sizes and have no idea where to begin the identification process. When advanced birders look at that same flock of shorebirds, they can identify the vast majority of birds with a quick binocular scan. Experts use the simplest, most easily observed characteristics--size, structure, behavior, and general color patterns--almost subconsciously, and can identify most birds even before looking carefully at plumage details. Now birders of all levels can learn how to identify these wildly popular birds quickly and with much less effort. This guide provides more than 870 stunning color photographs, sequenced to give a general impression of a species first and progressing to a more detailed image of the bird throughout its life cycle. Captions list characteristics in order of importance, reflecting the thought process that experts use to identify birds.

The Shorebird Guide

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Chip R. Bell

Paperback (1 to 2 lbs)

Building Relationships That Last

Effective customer partnership creates customers who return in good times and in bad, customers who say, "I wouldn't go anywhere else". Using real-world examples, Chip Bell examines the qualities that form the core of all lasting relationships and describes a way of business where personal interactions, not sales, take center stage.

Customers As Partners

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Dan Brown

A Novel

Harvard symbologist Robert Langdon and French cryptologist Sophie Neveu work to solve the murder of an elderly curator of the Louvre, a case which leads to clues hidden in the works of Da Vinci and a centuries-old secret society.

The Da Vinci Code

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Barbara Mink

Oscar Mink

Keith Owen

The Art of Coaching

In today's economy corporations are emphasizing performance improvement over increasing head count. Self-managed work teams, empowerment of employees, and organizational learning all present different challenges for today's manager. How do managers succeed in this environment? A new set of managerial skills is necessary. Developing High-Performance People is the only book to address this changing role of the manger.Developing High-Performance People should be read by all supervisors and managers; human resources managers; trainers who conduct coaching/counseling courses; and professors in management, human resources, or career counseling—everyone who wants to learn how to build trust and involvement with employees and how to effectively evaluate employee performance. create a high performance environment help workers to deal with barriers to top performance analyze their own level of competency as a coach personalize a performance plan for each employee develop a practical action plan for employee training and development

Developing High Performance People

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Margaret J. Wheatley

Myron Kellner-Rogers

Drawing on the work of a wide range of thinkers, the authors offer a program for organizing and leading human activity in all types of organizations, based a new theory of human evolution

A Simpler Way

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Richard Carlson

Light Paperback (1 lb or less)

Simple Ways to Keep the Little Things from Taking over Your Life

Braille edition of the popular bestseller. "Let go of the idea that gentle, relaxed people can't be super-achievers," advises Dr. Richard Carlson in his widely popular self-help book, DON'T SWEAT THE SMALL STUFF. In 100 chapters--each only a few pages long--Dr. Carlson shares his ideas for living a calmer, richer life. This book has been on the New York Times bestseller list for 38 weeks and is No. 3 on USA TODAY's Best-Selling Books list. Two small volumes in braille.

Don't Sweat the Small Stuff ... and It's All Small Stuff

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Ruth Heller

Light Hardcover (1 lb or less)

New Title! A beautifully illustrated alphabet book created for pre-schoolers ages 2 and up, uniquely showcasing the talents of renowned children's author and illustrator Ruth Heller. Featuring full-color illustrations for each letter of the alphabet as well as amusing verses introducing the different sounds each letter makes when spoken. Designed to be a lasting source of pleasure and information for young learners, as they take first steps toward reading, writing, and communication skills.

Merriam-Webster's Alphabet Book

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Chesley B. Sullenberger

Jeffrey Zaslow

My Search for What Really Matters

Now a major motion picture from Clint Eastwood, starring Tom Hanks—the inspirational autobiography by one of the most captivating American heroes of our time, Capt. ‘Sully’ Sullenberger—the pilot who miraculously landed a crippled US Airways Flight 1549 in New York’s Hudson River, saving the lives of all 155 passengers and crew. On January 15, 2009, the world witnessed a remarkable emergency landing when Captain "Sully" Sullenberger skillfully glided US Airways Flight 1549 onto the Hudson River, saving the lives of all 155 passengers and crew. His cool actions not only averted tragedy but made him a hero and an inspiration worldwide. His story is now a major motion picture from director / producer Clint Eastwood and stars Tom Hanks, Laura Linney and Aaron Eckhart. Sully's story is one of dedication, hope, and preparedness, revealing the important lessons he learned through his life, in his military service, and in his work as an airline pilot. It reminds us all that, even in these days of conflict, tragedy and uncertainty, there are values still worth fighting for—that life's challenges can be met if we're ready for them.

Sully

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Patricia Cornwell

Scarpetta (Book 19)

As she investigates the murder of her former deputy chief, Kay Scarpetta discovers links to a series of otherwise unrelated killings, and soon finds herself unraveling a global terror conspiracy.

Red Mist

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Michael Miller

The Ultimate Google Resource

Updated to cover the latest Google developments, from new versions of Blogger and Picasa to new services!

Google.pedia

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Rick Riordan

How do you punish an immortal? By making him human. After angering his father Zeus, the god Apollo is cast down from Olympus. Weak and disoriented, he lands in New York City as a regular teenage boy. Now, without his godly powers, the four-thousand-year-old deity must learn to survive in the modern world until he can somehow find a way to regain Zeus's favor. But Apollo has many enemies-gods, monsters, and mortals who would love to see the former Olympian permanently destroyed. Apollo needs help, and he can think of only one place to go . . . an enclave of modern demigods known as Camp Half-Blood.

Trials of Apollo, the Book One the Hidden Oracle (Trials of Apollo, the Book One)

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Atul Gawande

Medicine and What Matters in the End

A prominent surgeon argues against modern medical practices that extend life at the expense of quality of life while isolating the dying, outlining suggestions for freer, more fulfilling approaches to death that enable more dignified and comfortable choices.

Being Mortal

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Harry Beckwith

A Field Guide to Modern Marketing

You can't touch, hear, or see your company's most important products... So how do you sell, develop, make them grow? That's the problem with services. This "phenomenal" book, as one reviewer called it, answers that question with insights on how markets work and how prospects think. A treasury of hundreds of quick, practical, and easy-to-read strategies-few are more than a page long-Selling the Invisible will open your eyes to new ideas in this crucial branch of marketing, including: * Why focus groups, value-price positioning, discount pricing, and being the best usually fail * The critical emotion that most influences your prospects-and how to deal with it * The vital role of vividness, focus, "anchors," and stereotypes * The importance of Halo, Cocktail Party, and Lake Wobegon Effects * Marketing lessons from black holes, grocery lists, the Hearsay Rule, and the fame of the Matterhorn * Dozens of proven yet consistently over-looked ideas for research, presentations, publicity, advertising, and client retention ...and much more. Based on the author's twenty-five years of experience with thousands of business professionals, this book delivers its wisdom with unforgettable and often surprising examples-from Federal Express, Citicorp, and a growing Greek travel agency...to an ingenious baby-sitter, Fran Lebowitz, and the colors of oranges and lemons. The first guide of its kind and a book already causing a sensation in the business community, Selling the Invisible will help anyone marketing a service, a product, or a career. Read it, and you almost certainly will understand why two advance reviewers call it the best book on business ever written.

Selling the Invisible

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Ian Ayres

Why Thinking-By-Numbers Is the New Way to Be Smart

NEW YORK TIMES BESTSELLER • With new information on crunching your own numbers to get the edge the experts have An international sensation—and still the talk of the relevant blogosphere—this Wall Street Journal and New York Times business bestseller examines the “power” in numbers. Today more than ever, number crunching affects your life in ways you might not even imagine. Intuition and experience are no longer enough to make the grade. In order to succeed—even survive—in our data-based world, you need to become statistically literate. Cutting-edge organizations are already crunching increasingly larger databases to find the unseen connections among seemingly unconnected things to predict human behavior with staggeringly accurate results. From Internet sites like Google and Amazon that use filters to keep track of your tastes and your purchasing history, to insurance companies and government agencies that every day make decisions affecting your life, the brave new world of the super crunchers is happening right now. No one who wants to stay ahead of the curve should make another keystroke without reading Ian Ayres’s engrossing and enlightening book.

Super Crunchers

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Alfred Lansing

Shackleton's Incredible Voyage

The astonishing saga of polar explorer Ernest Shackleton's survival for over a year on the ice-bound Antarctic seas, as Time magazine put it, "defined heroism." Alfred Lansing's scrupulously researched and brilliantly narrated book -- with over 200,000 copies sold -- has long been acknowledged as the definitive account of the Endurance's fateful trip. To write their authoritative story, Lansing consulted with ten of the surviving members and gained access to diaries and personal accounts by eight others. The resulting book has all the immediacy of a first-hand account, expanded with maps and illustrations especially for this edition.

Endurance

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Amy Tan

“The Joy Luck Club is one of my favorite books. From the moment I first started reading it, I knew it was going to be incredible. For me, it was one of those once-in-a-lifetime reading experiences that you cherish forever. It inspired me as a writer and still remains hugely inspirational.” —Kevin Kwan, author of Crazy Rich Asians Amy Tan’s beloved, New York Times bestselling tale of mothers and daughters, now the focus of a new documentary Amy Tan: Unintended Memoir on Netflix Four mothers, four daughters, four families whose histories shift with the four winds depending on who's "saying" the stories. In 1949 four Chinese women, recent immigrants to San Francisco, begin meeting to eat dim sum, play mahjong, and talk. United in shared unspeakable loss and hope, they call themselves the Joy Luck Club. Rather than sink into tragedy, they choose to gather to raise their spirits and money. "To despair was to wish back for something already lost. Or to prolong what was already unbearable." Forty years later the stories and history continue. With wit and sensitivity, Amy Tan examines the sometimes painful, often tender, and always deep connection between mothers and daughters. As each woman reveals her secrets, trying to unravel the truth about her life, the strings become more tangled, more entwined. Mothers boast or despair over daughters, and daughters roll their eyes even as they feel the inextricable tightening of their matriarchal ties. Tan is an astute storyteller, enticing readers to immerse themselves into these lives of complexity and mystery.

The Joy Luck Club

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Lynne Truss

The Utter Bloody Rudeness of Everyday Life (or Six Good Reasons to Stay Home and Bolt the Door)

Sticklers unite! The Queen of Zero Tolerance takes on the sorry state of modern manners, in the spirit of her three million copy worldwide bestseller, Eats, Shoots & Leaves. "Talk to the hand 'cause the face ain't listening," the saying goes. When did the world get to be so rude? When did society become so inconsiderate? It's a topic that has been simmering for years, and Lynne Truss says that it has now reached boiling point. Taking on the boorish behaviour that has become a point of pride for some, Talk to the Hand is a rallying cry for courtesy. Like Eats, Shoots & Leaves, Talk to the Hand is a spirited conversation, not a stuffy guidebook. It is not about forks, for a start. Why hasn't your nephew ever thanked you for that perfect Christmas present? What makes your builder think he can treat you like dirt in your own home? When you phone a utility with a complaint (and have negotiated the switchboard), why can't you ever speak to a person who is authorised to apologise? What accounts for the appalling treatment you receive in shops? Most important, what will it take to roll back a culture that applauds rudeness and finds it so amusing? For anyone who's fed up with the brutality inflicted by modern manners (and is naturally too scared to confront the actual yobs), Talk to the Hand is a colourful call to arms - from the wittiest defender of the civilised world.

Talk to the Hand

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Elizabeth Graver

After Eva Baruch, 11, of New York is caught shoplifting for the umpteenth time, her widowed mother moves to the country. Eva befriends a 40-year-old beekeeper and he opens her eyes to the world of bees with positive effect on her kleptomania.

The Honey Thief

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Bill Bryson

A travel writer with little background knowledge of Africa recounts his journey to Kenya at the invitation of CARE International, where he visited slums, historic sites, natural wonders, refugee camps, and relief projects.

Bill Bryson's African Diary

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