Category - Non Fiction / Business & Economics
Format - Paperback
Condition - Good
Listed - 6 months ago
Views - 2
Ships From - Arkansas
Est. Publication Date - May 1993
Seller Description
Readers will find helpful approaches for developing and maintaining solid internal and external customer relationships. Offers dozens of reliable techniques for handling customer complaints, probing for customer needs, and satisfying customer expectations.
Additional Information
Customer Service Excellence: Business Skills Express Series
ISBN: 9781556239694
Publisher Description
Readers will find helpful approaches for developing and maintaining solid internal and external customer relationships. Offers dozens of reliable techniques for handling customer complaints, probing f...
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