Mapping Experiences

by: James Kalbach

$17.00

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Mapping Experiences

Mapping Experiences

By: James Kalbach

2 copies available

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Product Details

Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Like New

Listed - 5 months ago

Views - 2

Ships From - Minnesota

Est. Publication Date - May 2016

Overview

Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams

Publisher Description

If you want to create products and services that provide real value, you should first identify touchpoints—areas where business and customer needs intersect. This practical book shows you how. Using v...

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