Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Like New

Listed - 18 days ago

Ships From - Minnesota

Est. Publication Date - May 2016

Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams

Publisher Description

If you want to create products and services that provide real value, you should first identify touchpoints—areas where business and customer needs intersect. This practical book shows you how. Using v...