Category - Non Fiction / Business & Economics
Format - Paperback
Condition - Good
Listed - A year ago
Views - 11
Ships From - California
Est. Publication Date - Dec 2011
Seller Description
#hardcover#business#disney#business#customerservices This book is pre-owned in good condition with minor signs of wear
Additional Information
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service
ISBN: 9781423145844
Publisher Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Ins...
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