Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Like New

Listed - 2 years ago

Views - 5

Ships From - California

Est. Publication Date - May 2008

What's the Secret?: To Providing a World-Class Customer Experience

Publisher Description

What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton ge...