Daniel Kahneman

Olivier Sibony

Cass R. Sunstein

Light Paperback (1 lb or less)

Utah

A Flaw in Human Judgment

From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones--"a tour de force" (New York Times). 



Imagine that two doctors in the same city give different diagnoses to identical patients--or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants--or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.

 

In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions.

 

Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment--and what we can do about it.

Noise

0394eb72-8f32-4b51-ae84-b1aeb2b23e46

Hardcover (1 to 2 lbs)

New York

From the bestselling author of Thinking, Fast and Slow and the co-author of Nudge, a groundbreaking exploration of why most people make bad judgments, and how to control for that noise.​ Imagine that two doctors in the same city give different diagnoses to identical patients -- or that two judges in the same courthouse give different sentences to people who have committed the same crime. Suppose that different food inspectors give different ratings to indistinguishable restaurants -- or that when a company is handling customer complaints, the resolution depends on who happens to be handling the particular complaint. Now imagine that the same doctor, the same judge, the same inspector, or the same company official makes different decisions, depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. In Noise, Daniel Kahneman, Cass R. Sunstein, and Olivier Sibony show how noise contributes significantly to errors in all fields, including medicine, law, economic forecasting, police behavior, food safety, bail, security checks at airports, strategy, and personnel selection. And although noise can be found wherever people make judgments and decisions, individuals and organizations alike are commonly oblivious to the role of chance in their judgments and in their actions. Drawing on the latest findings in psychology and behavioral economics, and the same kind of diligent, insightful research that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment -- and what we can do about it.

Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Like New

Listed - 9 months ago

Views - 10

Ships From - Utah

Est. Publication Date - May 2022

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Noise: A Flaw in Human Judgment

ISBN: 9780316451390

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Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Like New

Listed - 9 months ago

Views - 10

Ships From - Utah

Est. Publication Date - May 2022

Additional Information

Noise: A Flaw in Human Judgment

ISBN: 9780316451390

Publisher Description

Tags

Noise

By: , ,

$10.00

Meet the seller

Discover more

Noise

By: Daniel Kahneman

More from this seller

Additional titles by Daniel Kahneman

'Noise' readers also enjoyed:

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