Category - Non Fiction / Medical

Format - Hardcover

Condition - Like New

Listed - 3 years ago

Views - 7

Wishes - 1

Ships From - Oklahoma

Est. Publication Date - Aug 1998

Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients

Publisher Description

Susan Keane Baker - an expert in the field of physician practice management and patient satisfaction - describes how to develop the qualities of understanding, empathy, and compassion that help to mee...