Product Details

Category - Non Fiction / Business & Economics

Format - Paperback

Condition - New

Listed - 4 months ago

Views - 6

Wishes - 1

Ships From - Florida

Est. Publication Date - Dec 2011

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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service

ISBN: 9781423145844

Publisher Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Ins...

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Be Our Guest (Revised and Updated Edition)

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Be Our Guest (Revised and Updated Edition)

Be Our Guest (Revised and Updated Edition)

By: The Disney Institute

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