Product Details
Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Excellent
Listed - 2 years ago
Views - 4
Wishes - 1
Ships From - Texas
Est. Publication Date - May 1993
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Overview
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a boomin...
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