Category - Non Fiction / Self Help
Format - Paperback
Condition - Excellent
Listed - 9 months ago
Views - 14
Ships From - Rhode Island
Est. Publication Date - Mar 2004
Seller Description
Minor shelf wear. Excellent condition. DESCRIPTION Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, when you react, the event controls you. When you respond, you're in control.
Additional Information
Verbal Judo 1994 First Quill Edition: The Gentle Art of Persuasion
ISBN: 9780060577650
Publisher Description
"When you react, the event controls you. When you respond, you're in control." Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and gen...
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