Category - Non Fiction / Business & Economics

Format - Paperback

Condition - New

Listed - 9 months ago

Views - 7

Est. Publication Date - May 2016

Additional Information

Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams

Publisher Description

If you want to create products and services that provide real value, you should first identify touchpoints—areas where business and customer needs intersect. This practical book shows you how. Using v...