Product Details
Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Excellent
Listed - 2 years ago
Views - 25
Ships From - Louisiana
Est. Publication Date - May 1993
Seller Description
Overview
Raving Fans: A Revolutionary Approach to Customer Service
ISBN: 9780688123161
Publisher Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a boomin...
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