Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Good

Listed - 14 days ago

Ships From - South Carolina

Est. Publication Date - Jul 1991

Additional Information

The Service Edge: 101 Companies That Profit from Customer Care

Publisher Description

This landmark business book points the way for business managers to build a service ethos into their corporate cultures. Presents 101 detailed and revealing examples from all aspects of business, indu...