Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Excellent
Listed - A month ago
Views - 5
Ships From - Pennsylvania
Est. Publication Date - Jan 2005
Seller Description
Great condition! No writing or highlighting.
Additional Information
Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty
ISBN: 9781591840619
Publisher Description
Companies like American Girl, Best Buy, Washington Mutual, and TiVo came out of nowhere to virtually own their respective markets. How did they scoop their bigger and wealthier competition? It wasn't ...
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