Category - Non Fiction / Business & Economics

Format - Paperback

Condition - New

Listed - 3 months ago

Ships From - New Hampshire

Est. Publication Date - Dec 2011

Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service

Publisher Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Ins...