Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Good
Listed - A year ago
Views - 3
Ships From - California
Est. Publication Date - May 1993
Seller Description
#hardcover#nonfiction#business#customerservice#customerserviceexcellence This book is pre-owned in good condition with minor scratches and wear on cover. Please look at all pictures for more details.
Additional Information
Raving Fans: A Revolutionary Approach to Customer Service
ISBN: 9780688123161
Publisher Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a boomin...
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