Light Paperback (1 lb or less)

Virginia

Four Agreements for Marketers 100 Customers In 100 Days

If My Product's So Great How Come I Can't Sell It? 

Duane Boyce

Paperback (1 to 2 lbs)

Resolving the Heart of Conflict

NEW EDITION, REVISED AND UPDATED

What if conflicts at home, conflicts at work, and conflicts in the world stem from the same root cause?

What if we systematically misunderstand that cause?

And what if, as a result, we systematically perpetuate the very problems we think we are trying to solve?

Every day.

From the authors of Leadership and Self-Deception comes an international bestseller that instills hope and inspires reconciliation. Through a moving story of parents who are struggling with their own children and with problems that have come to consume their lives, we learn from once-bitter enemies the way to transform personal, professional, and global conflicts, even when war is upon us.

The Anatomy of Peace

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Martin Yate

A Manager's Guide to Effective Interviewing

Offers tips on how to analyze the strengths and weaknesses of a job candidate through an interview.

Hiring the Best

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How Strategic Business Design Will Lead You To Tomorrow's Profi

The Profit Zone

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Heavy Paperback (2 to 4 lbs)

The true story of people who answered the ultimate question 

What Should I Do with My Life? 

Solving The Work-Life Balance Equation 

Tick Tock!... Who Broke The Clock? 

John P. Kotter

Light Hardcover (1 lb or less)

Wie Sie Ihr Unternehmen in acht Schritten erfolgreich verändern

Leading Change

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Ken Blanchard

Sheldon Bowles

A Revolutionary Approach to Customer Service

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Raving Fans

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Peggy Carlaw

Vasudha K. Deming

Another book in the bestselling "Big Book of Business Games Series,"The Big Book of Sales Games delivers dozens of 5-20 minute games and activities designed to motivate salespeople, teach key selling principles, or just liven up a sales meeting.

The Big Book of Sales Games

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Fusion Without Abreaction Via The "As If" Technique

Then They Were "One" 

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D. R. Barton

Hardcover (1 to 2 lbs)

The One Secret Anyone Can Use to Turn $2,500 into $1 Million or More

America's "Millionaires' Club" now has 10.4 million members - the most ever, according to the latest statistics. And it's a club you can join - much sooner than you might think, says D.R. Barton, Jr., a top trader, television analyst and former hedge fund officer. In his new book, the 10-Minute Millionaire, D.R. has distilled his decades of experience trading the markets into a system so simple that even a new investor can set it up and maintain it in increments of as little as 10 minutes.

The 10-Minute Millionaire combines goal-setting, stock-screening and trading strategies whose ultimate objective is to give you membership in that Millionaires' Club.  The system is so simple D.R. has taught it to sixth graders, yet so powerful it can transform even a small starting stake into lifelong financial freedom - in a way that utterly destroys "buy-and-hold" investing.

Loaded with step-by-step illustrations and personal stories, the 10-Minute Millionaire takes the powerful secrets of Wall Street insiders and breaks them down into an easy-to-understand blueprint for beating the markets, day after day, week after week.

Using an easy three-step process, D.R. walks you through a repeatable and reliable way to identify the stock-market extremes that show up virtually every day. He trains you to properly frame each trade to maximize profit and minimize risk. Finally, he neutralizes the natural biases that lead most traders to financial destruction - and shows you how to book big profits from other trader's irrational miscues.

This isn't an algorithmic "black box." It's not "robo-trading." The 10-Minute Millionaire system still requires personal involvement. It still requires commitment. But it squeezes out emotion, filters out the noise, slashes the risk, and maximizes your potential for profits - and also for meaningful wealth.

Once you learn the 10-Minute Millionaire way, it's a system you can operate and update in tiny 10-minute increments. Before you know it, you'll be trading better than a seasoned pro. And you'll watch as your "assets" turn into true wealth.

And you'll learn the most-valuable lesson of all: Becoming a millionaire doesn't have to be an unattainable dream. Make it a goal, and pursue that goal, and before long that dream will be real.

The 10-Minute Millionaire

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Jeffrey Pfeffer

Politics and Influence in Organizations

Although much as been written about how to make better decisions, a decision by itself changes nothing. The big problem facing managers and their organizations today is one of implementation--how to get things done in a timely and effective way. Problems of implementation are really issues of how to influence behavior, change the course of events, overcome resistance, and get people to do things they would not otherwise do. In a word, power.Managing With Power provides an in-depth look at the role of power and influence in organizations. Pfeffer shows convincingly that its effective use is an essential component of strong leadership. With vivid examples, he makes a compelling case for the necessity of power in mobilizing the political support and resources to get things done in any organization. He provides an intriguing look at the personal attributes--such as flexibility, stamina, and a high tolerance for conflict--and the structural factors--such as control of resources, access to information, and formal authority--that can help managers advance organizational goals and achieve individual success.

Managing with Power

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Larry Bossidy

Ram Charan

The Discipline of Getting Things Done

#1 NEW YORK TIMES BESTSELLER * More than two million copies in print! The premier resource for how to deliver results in an uncertain world, whether you're running an entire company or in your first management job.
 
"A must-read for anyone who cares about business."--The New York Times
 
When Execution was first published, it changed the way we did our jobs by focusing on the critical importance of "the discipline of execution": the ability to make the final leap to success by actually getting things done. Larry Bossidy and Ram Charan now reframe their empowering message for a world in which the old rules have been shattered, radical change is becoming routine, and the ability to execute is more important than ever. Now and for the foreseeable future: 
 
* Growth will be slower. But the company that executes well will have the confidence, speed, and resources to move fast as new opportunities emerge. 
* Competition will be fiercer, with companies searching for any possible advantage in every area from products and technologies to location and management. 
* Governments will take on new roles in their national economies, some as partners to business, others imposing constraints. Companies that execute well will be more attractive to government entities as partners and suppliers and better prepared to adapt to a new wave of regulation. 
* Risk management will become a top priority for every leader. Execution gives you an edge in detecting new internal and external threats and in weathering crises that can never be fully predicted. 
 
Execution shows how to link together people, strategy, and operations, the three core processes of every business. Leading these processes is the real job of running a business, not formulating a "vision" and leaving the work of carrying it out to others. Bossidy and Charan show the importance of being deeply and passionately engaged in an organization and why robust dialogues about people, strategy, and operations result in a business based on intellectual honesty and realism. 
 
With paradigmatic case histories from the real world--including examples like the diverging paths taken by Jamie Dimon at JPMorgan Chase and Charles Prince at Citigroup--Execution provides the realistic and hard-nosed approach to business success that could come only from authors as accomplished and insightful as Bossidy and Charan.

Execution

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10 Steps To Successful Strategic Planning

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Bob Burg

John David Mann

A Little Story about a Powerful Business Idea

A business parable in the tradition of The One Minute Manager explains how to achieve professional success and personal fulfillment by prioritizing the needs of others, in an inspirational tale that introduces a young protagonist to five business principles as imparted by a series of mysterious teachers.

The Go-Giver

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Gut-level, real-world messages from employees to managers

Walk Awhile In My Shoes

Mark Manson

A Counterintuitive Approach to Living a Good Life

The Subtle Art of Not Giving a F*ck

74072297-bdcb-4616-b034-d94d3139bc84-1

Robert B. Miller

Stephen E. Heiman

Tad Tuleja

J. W. Marriott

The Unique Sales System Proven Successful by the World's Best Companies

The Book That Sparked A Selling Revolution In 1985 one book changed sales and marketing forever. Rejecting manipulative tactics and emphasizing "process," Strategic Selling presented the idea of selling as a joint venture and introduced the decade's most influential concept, Win-Win. The response to Win-Win was immediate and helped turn the small company that created Strategic Selling, Miller Heiman, into a global leader in sales development with the most prestigious client list in the industry. The New Strategic Selling This modern edition of the business classic confronts the rapidly evolving world of business-to-business sales with new real-world examples, new strategies for confronting competition, and a special section featuring the most commonly asked questions from the Miller Heiman workshops. Learn: * How to identify the four real decision makers in every corporate labyrinth * How to prevent sabotage by an internal deal-killer * How to make a senior executive eager to see you * How to avoid closing business that you'll later regret * How to manage a territory to provide steady, not "boom and bust," revenue * How to avoid the single most common error when dealing with the competition.

Browse by categories

Kim Klaver; Heidi Dulay

If My Product's So Great How Come I Can't Sell It?

Duane Boyce

The Anatomy of Peace

Martin Yate

Hiring the Best

Adrian J. Slywotzky; David J. Morrison

The Profit Zone

Po Bronson

What Should I Do with My Life?

Warren "Trapper" Woods, CSP; William A. Guillory, Ph. D

Tick Tock!... Who Broke The Clock?

John P. Kotter

Leading Change

Ken Blanchard; Sheldon Bowles

Raving Fans

Peggy Carlaw; Vasudha K. Deming

The Big Book of Sales Games

Earl W. Flora, Psy. D.

Then They Were "One"

D. R. Barton

The 10-Minute Millionaire

Jeffrey Pfeffer

Managing with Power

Larry Bossidy; Ram Charan

Execution

Susan Barksdale and Teri Lund

10 Steps To Successful Strategic Planning

Bob Burg; John David Mann

The Go-Giver

Eric Harvey and Steve Ventura

Walk Awhile In My Shoes

Mark Manson

The Subtle Art of Not Giving a F*ck

Robert B. Miller; Stephen E. Heiman; Tad Tuleja; J. W. Marriott

The New Strategic Selling

Malcolm Gladwell

The Tipping Point

Noel Botham

The Book of Useless Information

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Nursing Leadership and Management Edition 8. 0

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Fundamentals for Nursing 10. 0

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