Jon R. Katzenbach

Hardcover (1 to 2 lbs)

Aligning the Hearts and Minds of Your Employees

Publisher Fact Sheet Renowned business teams expert reveals what motivates employees to succeed.

Peak Performance

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Randolph A. Pohlman

Gareth S. Gardiner

Ellen M. Heffes

How to Create and Maximize Value over Time for Organizational Success

"Value Driven Management explains how to do just that. Starting with the premise that what people value drives their actions, the book introduces eight "value drivers": external cultural values, internal cultural values, employee values, supplier values, customer values, third-party values, competitor values, and owner values. Only by integrating these value drivers into an organization's leadership, management, and decision-making processes can an organization achieve and maintain success."--BOOK JACKET.

Value Driven Management

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James A. Brickley

Clifford W. Smith

Jerold L. Zimmerman

Oversized Hardcover (4 to 6 lbs)

Business & Economics

This approach to managerial economics takes models from recent economic research and applies them to the internal structure of the firm. After teaching basic applied economics, the authors look inside the firm and apply this analysis to management decision making. The general model used for this application is organizational architecture, which consists of three aspects of corporate organization: the assignment of decision rights within the company; methods of rewarding individuals; and the structure of systems to evaluate the performance of both individuals and business units. These three elements must balance in an organization.

Managerial Economics and Organizational Architecture

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William C. Johnson

Art Weinstein

Heavy Hardcover (2 to 4 lbs)

Concepts and Cases

Great companies consistently meet and exceed customer desires. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition offers a blueprint for responding effectively to customer demands and for creating the benchmarks common to world-class service companies. The Second Edition elaborates on the latest perspectives of the business and academic communities, exploring leading marketing and managing developments in the crucial area of customer value (CV). It delivers expert guidance on designing, implementing, and evaluating a CV strategy that benefits e-service and information-based organizations. Building upon concepts, cases, and in-chapter applications, the book addresses best practices, organizational responsiveness, market orientation, and the planning and strategy issues that result in high rates of customer satisfaction in e-service and information-based organizations. It concludes with 18 detailed, "hands-on" examples of companies attempting to create customer value. Each case study delivers an in-depth look at major CV themes such as responding to change, being customer oriented, customer loyalty, and more. Each of these real-world examples provides excellent learning opportunities to model effective customer value behavior and practices.

Superior Customer Value in the New Economy

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Frederic S. Mishkin

Money Banking and Financial Marketing

Economics

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Robert F. Bruner

Managing for Corporate Value Creation

Case Studies in Finance

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Jack Welch

Suzy Welch

A champion manager of people, Jack Welch shares the hard-earned wisdom of a storied career in what will become the ultimate business bible

With Winning, Jack Welch delivers a wide-ranging, in-depth, no-holds-barred management guidebook about the tough strategic, organizational, and personal challenges that face people at every stage of their careers. Loaded with candid personal anecdotes, hard-hitting advice, and invaluable dos and don'ts, Jack explains his theory of business, by laying out the four most important principles that form the foundation of his success.

Chapters include: How to Get Promoted, How to Think about Strategy, How to Write a Budget that Works, How to Work for a Jerk, How Find Work-Life Balance and How Start Something New. Enlivened by quotes from business leaders that Welch interviewed especially for the book, it's a tour de force that reflects Welch's mastery of execution, excellence and leadership.

Winning

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Gordon J. Alexander

William F. Sharpe

Jeffery V. Bailey

Huge Hardcover (6 to 8 lbs)

This introductory text provides a clear framework for understanding and analyzing securities. It also covers the major institutional features and theories of investing in the current economy. This edition has a more international perspective, reflecting the authors' belief that the field of investment is destined to become more global than it currently is.

Fundamentals of Investments

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