Category - Non Fiction / Technology & Engineering

Format - Paperback

Condition - Like New

Listed - 2 years ago

Views - 57

Wishes - 2

Ships From - California

Est. Publication Date - Mar 2004

Seller Description

Additional Information

Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points

Publisher Description

Defensive design is like defensive driving brought to the Web. Good site defense can make or break the customer experience. This book shows the right (and wrong) ways to get defensive, offers guidelin...