Category - Non Fiction / General Nonfiction
Format - Hardcover
Condition - Excellent
Listed - 10 months ago
Views - 1
Ships From - North Carolina
Est. Publication Date - Mar 2005
Additional Information
Many Unhappy Returns: One Man's Quest to Turn Around the Most Unpopular Organization in America
ISBN: 9781591394419
Publisher Description
When Charles O. Rossotti became Commissioner of the Internal Revenue Service in 1997, the agency had the largest customer base—and the lowest approval rating—of any institution in America. Mired in sc...
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