There is a name and smiley face written on inside cover (see photo). The rest of the book is like new. In this book, Connie Podesta and Vicki Sanderson show how to develop healthy communication patterns with difficult people. This book will not help you change difficult people. That’s impossible. It does, however, offer you strategies to incorporate into your behavior that will make relationships work better for you, immediately.

ISBN: 9780803968653