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Possibly signed by author, judging by inside cover page. But I make no claims as I bought it from a library sale 😁 This hardcover book is in good to very good condition and comes from a smoke free home. This book has no marks on the outside, just slight wear and tear.
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Overview
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irre...
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