Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Good
Listed - 8 months ago
Views - 5
Ships From - California
Est. Publication Date - Jan 2014
Seller Description
On front cover in upper left hand corner there is a stain otherwise in great condition.
Additional Information
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
ISBN: 9781591845812
Publisher Description
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The C...
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