Dealing with People You Can't Stand

By: Rick Brinkman; Rick Kirschner

$1.25 $4.50

Format - Hardcover

Condition - Like New

Listed - 4 months ago

Views - 15

Wishes - 1

Publication Date - Sep 1994

Publisher Description

ISBN: 9780070078390

This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine take-charge skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.

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